Contact Centre Team Lead

2 weeks ago


Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

Anglian Home Improvements is seeking a seasoned leader to spearhead our Contact Centre team. If you have a proven track record of driving success and excel in team management, we want to hear from you.

About Us:

  • We are a leading player in the home improvements industry.

Job Description:

The ideal candidate will possess excellent leadership skills and be able to motivate their team to achieve outstanding results. Key responsibilities include:

  • Leading high-performing teams to deliver exceptional customer service
  • Developing and implementing strategies to drive business growth
  • Fostering a positive and inclusive team culture

Required Skills and Qualifications:

  • Proven experience in team leadership or management
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment

Benefits:

  • Ongoing training and development opportunities
  • Competitive salary: £35,000 - £45,000 per annum
  • Generous benefits package including pension scheme and holiday allowance

What We Offer: Anglian Home Improvements is committed to providing a supportive and collaborative work environment that allows our employees to thrive. We believe in investing in our people and offer a range of benefits to support their personal and professional growth.



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