Customer Success Manager

7 days ago

Crewe, United Kingdom Arius Recruit Full time

Job Description Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression.
Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.
About the company Rapidly growing SaaS business with a strong reputation for delivering impactful solutions Recently received significant investment, driving product innovation and team growth Known for a supportive culture where employees stay and progress in their careers Opportunity to be part of a company making waves in its industry The role: This Customer Success Manager will be responsible for… Providing continuous support and training on existing accounts, ensuring clients are nurtured at all times.
Becoming a trusted advisor to help mould and identify ways in which clients can get the best out of the software.
Working cross functionally with other departments to become the voice of the customer and guarantee a smooth and profitable process.
Onboarding new customers and ensuring they are well steered for deployment as quickly as possible.

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