Customer Success Manager

1 month ago

Crewe, United Kingdom Arius Recruit Full time

Customer Success Manager – SaaS

Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.


About the company

  • Rapidly growing SaaS business with a strong reputation for delivering impactful solutions
  • Recently received significant investment, driving product innovation and team growth
  • Known for a supportive culture where employees stay and progress in their careers
  • Opportunity to be part of a company making waves in its industry


The role:

This Customer Success Manager will be responsible for…

  • Providing continuous support and training on existing accounts, ensuring clients are nurtured at all times.
  • Becoming a trusted advisor to help mould and identify ways in which clients can get the best out of the software.
  • Working cross functionally with other departments to become the voice of the customer and guarantee a smooth and profitable process.
  • Onboarding new customers and ensuring they are well steered for deployment as quickly as possible.


About you:

  • Proven Customer Success / Account Management / Sales background within a B2B SaaS/tech environment
  • Track record of retaining high value clients, successfully taking them through the renewal process
  • Excellent written and verbal communication skills


Package:

  • Base salary to £45,000 + great benefits
  • Flexible working
  • 25 days holiday
  • Competitive pension
  • Free beverages with an on-site restaurant


Explore a wide range of senior and experienced Sales, Account Management, and Customer Success jobs across the UK and internationally. Arius is a leading sales recruitment agency for companies seeking to recruit experienced Sales and Executive-level professionals. Specialist sectors include SaaS, DeepTech, FinTech, RegTech, AI, Data & Analytics, Financial Crime software, and more.

Arius Ltd is acting as an employment agency in relation to this vacancy.

  • Customer Success Manager

    3 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression.Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the company Rapidly growing SaaS business with...

  • Customer Success Manager

    2 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Job Description Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression.Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the company Rapidly growing...

  • Customer Success Manager

    2 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey. About the company Rapidly growing SaaS business...

  • Customer Success Manager

    4 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Job Description Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey. About the company Rapidly...

  • Customer Success Manager

    1 month ago

    Crewe, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business with a...

  • Customer Success Manager

    1 month ago

    Crewe, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business with a...

  • Customer Success Manager

    1 month ago

    Crewe, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business with a...

  • Customer Success Manager

    2 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Senior Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression.Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the company Rapidly growing SaaS...

  • Customer Success Manager

    3 weeks ago

    Crewe, United Kingdom Arius Recruit Full time

    Senior Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business...

  • Customer Success Manager

    1 month ago

    Crewe, United Kingdom Arius Recruit Full time

    Job Description Senior Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey. About the company Rapidly...

  • Customer Success Manager

    2 months ago

    Crewe, United Kingdom Arius Recruit Full time

    Senior Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business...

  • Customer Success Manager

    2 weeks ago

    Crewe, Cheshire, United Kingdom Arius Recruit Full time €45,000

    Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey. About the company Rapidly growing SaaS business...

  • Customer Success Manager

    2 weeks ago

    Crewe, Cheshire, United Kingdom Arius Recruit Full time €45,000

    Customer Success Manager – SaaS Join a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey. About the company Rapidly growing SaaS business...

  • Customer Success Manager

    1 month ago

    Crewe, UK, Cheshire, United Kingdom Arius Recruit Full time

    Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business with a...

  • Customer Success Manager

    2 months ago

    Crewe, UK, Cheshire, United Kingdom Arius Recruit Full time

    Senior Customer Success Manager – SaaSJoin a fast-growing company in the SaaS space, with a reputation for innovation and employee progression. Having recently secured multimillion-pound investment, this company is expanding its product offerings and team, making it an exciting time to be part of their journey.About the companyRapidly growing SaaS business...

  • Customer Success Director

    2 days ago

    Crewe, Cheshire East, United Kingdom Arius Recruit Full time

    About the RoleThis Customer Success Director will be responsible for providing exceptional support and training to existing clients, ensuring their needs are met at all times.As a trusted advisor, you will work closely with clients to understand their goals and objectives, identifying opportunities to maximise the value of our software.You will also be...

  • Customer Success Business Partner

    2 days ago

    Crewe, Cheshire East, United Kingdom Arius Recruit Full time

    Role Summary:We are seeking a highly skilled Customer Success Manager to join our fast-growing team in the SaaS space. This role will focus on providing continuous support and training on existing accounts, ensuring clients are nurtured at all times.The successful candidate will be responsible for working cross-functionally with other departments to become...

  • SaaS Customer Success Professional

    4 weeks ago

    Crewe, Cheshire East, United Kingdom Arius Recruit Full time

    About the Role:Arius Recruit is seeking a skilled Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Responsibilities:Client Onboarding: Develop and implement effective onboarding strategies to ensure seamless transitions...

  • SaaS Success Partner

    1 week ago

    Crewe, Cheshire East, United Kingdom Arius Recruit Full time

    Job OverviewWe are seeking an experienced Account Development Manager to join our team at Arius Recruit. As a key member of our sales team, you will be responsible for delivering exceptional customer support and guidance to existing clients, ensuring they achieve optimal results from our software.You will work closely with cross-functional teams to become...

  • Customer Engagement Manager

    2 weeks ago

    Crewe, Cheshire East, United Kingdom 2M Employment Solutions Limited Full time

    Customer Engagement and Sales RoleWe are seeking a highly motivated Customer Engagement Manager to join our team at 2M Employment Solutions Limited. As a key member of our sales team, you will be responsible for delivering exceptional customer service, managing the sales pipeline, and building strong relationships with clients.The successful candidate will...