Healthcare Support Worker

1 week ago


StokeonTrent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Job summary Band 3 HCSW: Do you want to be part of an innovative and collaborative Team?
We are looking for positive and passionate applicants for a Band 3, Healthcare Support Worker post.
This is a great opportunity to develop your skills and knowledge of working within a Specialist Learning Disability Inpatient Setting.
You will be supported by the Team to deliver high-quality, individualised care and treatment plans, ensuring we continue to maintain excellent, patient focused services in line with our national and locally agreed targets.
The Assessment and Treatment Unit provides highly specialised assessment, formulation, and intervention to meet individual needs.
The service works within positive behavioural support frameworks and provides trauma-informed care.
Learning Disability Services are undergoing a programme of modernisation and so this is an exciting time to join the service and be part of the transformation journey.
The post holder will practice as part of the multi-disciplinary team, with the expectation to use initiative and be responsible and accountable for safe, compassionate, person-centred and evidence-based care that respects and maintains dignity and human rights.
**NOTE - PREVIOUS APPLICANTS NEED NOT APPLY** Main duties of the job To provide support, and spend therapeutic time with an allocated group of service users.
To promote and support the physical health, comfort, wellbeing and recovery of service-users, and to assist them in re-establishing their place in the community, as appropriate.
To assist Registered Professionals in assessments and care planning/ implementation and evaluation of individualized care plans.
About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS ( As part of this, sustainability is embedded in our strategy as one of our four key enablers.
In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.
For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan.
As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels.
We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Job description Job responsibilities 1.
Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
2.
Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team.
(query blending the above two first is about patients/public, second is healthcare staff) 3.
Relates appropriately with service-users, carer's, colleagues and others at all times maintaining professional boundaries.
4.
At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
5.
Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
6.
At all times minimizes risks to self and others by undertaking safe working practices.
7.
At all times works within agreed and established Trust policy and operational procedures.
8.
Works with other Trust services to promote seamless service-user person centred care from referral/admission, to transfer and discharge on identified care pathways.
9.
Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.
10.
Responsible for undertaking elements of a holistic assessment, under the direction of Registered Health Professional staff.
Responsible for regularly working with service-users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.
11.
Works in partnership with service-users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.
12.
Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.
Person Specification Qualifications Essential oAdvanced Apprenticeship in (Mental) Health and Social Care Experience Essential oExperience of working with people with Mental Health Needs as a member of a multi-disciplinary team



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