Data Support/Administrator Role

2 days ago

Plymouth, United Kingdom Portsmouth Primary Care Alliance Full time

Job summary The mainpurpose of the role is to provide data support and administrative/telephone support.We are lookingfor a dedicated, flexible individual who will be responsible for providing data, administrative and telephony support for the Portsmouth Primary CareAlliance.
They should be able to work effectively as a team player andindependently utilising excellent time management skills.They must haveproven IT skills, with excellent excel knowledge, experience of cleansingdatabases and composing reports to both internal and external stakeholders.
They must haveexperience in a administrative/telephony based role and be able to provideexcellent customer service both over the phone and in written communication.
Excellentcommunication skills with an ability to communicate with a wide range of peopleis essential.
Main duties of the job Responsible for general admin and telephone duties and assisting in the provision of recurrent data requests in line with organisational requirements.
Task include: Cleanse databases and correct any inaccuracies.
Ensure correct and accurate input of information into databases and spreadsheets in a timely manner, and in accordance with timescales.
Collate data for reports using a range of sources as and when required.
To prepare reports for internal and external colleagues To prepare ad-hoc data requests for the Operations Manager and Head of Operations.
The production of routine and non-complex ad-hoc information report analysis.
Act as first point of contact for telephone calls Maintain efficient day-to-day office functions such as filing systems, databases, bring forward systems, training log and communication processes.
About us PPCA was set up in 2018 to improve patient care and accessto GP services in Portsmouth.
The organisation is a limited company thatrepresents member practices and delivers services at scale, for the benefit oflocal people and Primary Care Networks.PPCA delivers a number of services, both in and out ofhours, whilst supporting our partner NHS organisations to enhance systemresilience and sustainability.PPCA is proud of the positive patient feedback it receivesand strives to achieve continuous improvement.
Job description Job responsibilities MAIN DUTIES AND RESPONSIBILITIES1.Data/ IT SupportCleanse databases and correct anyinaccuracies.Ensure correct and accurate input ofinformation into databases and spreadsheets in a timely manner, and inaccordance with timescales.
Collate data for reports using a range ofsources as and when required.
To prepare reports for internal and externalcolleaguesToprepare ad-hoc data requests for the Operations Manager and Head of Operations.Theproduction of routine and non-complex ad-hoc information report analysis.2.
AdministrativeSupportAct as first point of contact fortelephone callsMaintainefficient day-to-day office functions such as filing systems, databases, bringforward systems, training log and communication processes.3.GeneralThe job description andperson specification may be reviewed on an ongoing basis in accordance with thechanging needs of the services and the OrganisationThe post holder must takeresponsibility to ensure that they are aware of an adhere to all policies, proceduresand guidelines relating to their employment regardless of their position withinthe organisation Support the BusinessInformation Analyst and operations team as requiredPrioritise,manage and plan own workload to ensure PPCA data requests listed in Appendix Ameet their relevant deadlinesManage own day to day workload, exercisingjudgement to determine priorities and make adjustments and changes to workloadto accommodate urgent requests.4.Educationand Qualifications Goodlevel of general education 3 A Levels Grades A* to C or equivalent Strongnumeracy skills Person Specification Experience Essential Experience of working in a Healthcare setting

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