Chapter Managing Director
2 weeks ago
Join the 's largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.Main purpose of the role:Responsible for the implementation and delivery of the 'Chapter's' strategic operating plans including sales performance within income, profit & market share across Estate Agency, and drives the performance of the Financial Services and New Homes operations through the creation of meaningful synergies and focus.Activities / Main Duties: To contribute and support the GMD in devising 'Chapter' strategy that ensures profitable growth and continuous improvement Builds and develops a highly effective 'Senior Chapter' Management Team whilst embedding the core behaviours, values and principles of the CompanyEnsuring that the 'Chapter' operating objectives and standards of performance are not only understood but owned by the 'Senior Chapter' Management Team and all employeesDefines and delivers minimum standards across the 'Chapter'Ensures the 'Chapter' adheres to the 'Spicerhaart Way'Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos)Leads and motivates the 'Chapter' business at all timesWorks collaboratively with the wider business to ensure that the Chapter strategy for recruitment, retention, training, coaching and developing is aligned to the 'Chapter' goalsEffectively implements Company and Business Policy within the 'Chapter'Represents the 'Chapter' (is known as the face of the 'Chapter' both internally and externally)Ensuring the implementation of and compliance with 'Chapter' operational planning and financial control systemsRegular monitoring of the 'Chapter' operating and financial results against plans and budgetsWith the agreement of the SMD takes remedial action where necessary Accountable for the legal and commercial compliance throughout the 'Chapter' businessSupports the SMD in creating a culture of innovationThroughout the Chapter, creates a universal knowledge and understanding and commits to the adoption of HR process and best practise including recruitment & selection, training & development, activity and performance management and employee relationsEnsures engagement in local marketing initiativesEstablish ad own the internal audit processRole Specific Competencies: Estate Agency / Lettings experiencePeople Management – ability to motivate a workforceStrategic Management – provides clear direction and purposeEffectively communicates and drives Change – gains buy in at the earliest opportunityPersonal Impact – evidences knowledge and competence dailyUses Influencing StrategiesUnderstands and predicts market trends across Chapter business streamsMarketing experience – understands and responds to 'Chapter' requirementsChampions the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knockingAssess, appraise, evaluate – challenge the status quoMoves the business forward - builds & sustains Long Term Performance & CapacityEmbeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Chapter operationCore Behaviours:Identifies and implements initiatives to improve the 'Chapter' for the longer termCreates a sense of shared vision and excitement for change across the 'Chapter'Creates a collaborative culture across the 'Chapter'Works with the key decision makers and influencers within the 'Chapter' and the wider business to build 'coalitions' for mutual benefitActs as a long term mentor and coach within the 'Chapter'Creates a sense of 'Chapter' pride and inspires others to do their bestWorks effectively with other 'Chapter' MD's to ensure best practice throughout the 'Chapter'Places an active focus on career planning Spicerhaart beliefs:When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK.
We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential.
We operate in a high performance culture that prides itself on delivering excellent customer service inside and out.
Our reputation depends on the service we provide to our internal and external customers.The Finer DetailsWe are currently conducting some interviews using video software.
To be eligible to proceed in our recruitment process, you will need:Full UK Driving LicenceLegal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth CertificateWe will also needProof of AddressNational InsuranceDrivers Licence Check
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Chapter Managing Director
2 weeks ago
Colchester, United Kingdom Spicerhaart Group Ltd. Full timeOverviewJoin the U.K's largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.Main purpose of the role: Responsible for the implementation and delivery of the 'Chapter's' strategic operating plans including sales performance...
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Chapter Managing Director
2 weeks ago
Colchester, United Kingdom Haybrook Full timeJoin the U.K's largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.Main purpose of the role: Responsible for the implementation and delivery of the 'Chapter's' strategic operating plans including sales performance within...
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Chapter Managing Director
2 weeks ago
Colchester, United Kingdom haart Full timeJoin the ’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Main purpose of the role: Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales performance...
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Chapter Managing Director
1 day ago
Colchester, United Kingdom Spicerhaart Group Ltd. Full timeOverviewJoin the U.K’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.Main purpose of the role:Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales...
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Chapter Managing Director
2 days ago
Colchester, United Kingdom Haybrook Full timeJoin the U.K’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients.Main purpose of the role:Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales performance...
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Chapter Managing Director
4 days ago
Colchester, Essex, United Kingdom Spicerhaart Group Ltd. Full timeOverview Join the U.K’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Main purpose of the role: Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales...
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Chapter Managing Director
4 days ago
Colchester, Essex, United Kingdom Haybrook Full timeJoin the U.K’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Main purpose of the role: Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales...
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Colchester, Essex, United Kingdom Spicerhaart Group Ltd. Full timeK’s largest independent property services group as a Chapter Managing Director, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Responsible for the implementation and delivery of the ‘Chapter’s’ strategic operating plans including sales performance within income, profit & market share...
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