PA to Director Nexus

4 days ago

Colchester, Essex, United Kingdom haart Full time

Role: Personal Assistant

Reporting to: Director

Job Summary: We are seeking a proactive and highly organised Personal Assistant with at least two years of experience to support the operational goals of Nexus and our branch network. This role requires a detail-oriented professional with exceptional administrative and communication skills to ensure the smooth and efficient running of daily operations in a fast-paced environment.

The ideal candidate will:

  • Excel in organisation and task prioritisation, handling multiple responsibilities effectively.
  • Possess strong IT proficiency and problem-solving skills.
  • Demonstrate excellent communication abilities and a proactive, approachable attitude.

As a key member of our team, you will provide essential support to the Director and contribute to our commitment to customer service and operational excellence.

Key Responsibilities:

  • Administrative Support: Provide high-quality support to the Director and the broader management team, including scheduling, calendar management, handling calls, and drafting correspondence.
  • Documentation: Create and maintain organised databases and filing systems, prepare reports and presentations, and complete paperwork for new starters, leavers, and PIF changes in alignment with HR processes.
  • Liaison: Act as a bridge between clients, suppliers, and internal teams, including close collaboration with the training team to ensure Nexus staff complete necessary training and available courses.
  • Coordination: Serve as a point of contact among departments and external clients, coordinating meetings, handling communications, and supporting effective resource allocation, including rota planning, break allocation, and leave requests.
  • Office Management: Oversee general office functions such as ordering supplies, maintaining equipment, and keeping a clean, organised workspace.
  • Data Entry & Reporting: Compile and manage MI as needed, assist in data entry, and prepare and report agent commissions, overtime, and absence information for payroll.
  • Travel Arrangements: Arrange travel and accommodation for staff members as needed.
  • Expense Management: Collect and organize expenses for the Director and Operations Manager.
  • Meeting & Event Coordination: Assist with planning and coordinating meetings, events, and conferences, including preparing agendas, taking minutes, and handling logistics.
  • Communication: Ensure smooth and effective communication across all channels, including email, phone, and digital platforms.
  • Research: Conduct research on behalf of the Director to support ongoing projects.
  • Miscellaneous: Perform additional tasks as required to support Nexus and its operations.

Qualifications & Skills:

  • Experience: Minimum of 2 years in an administrative or secretarial role.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management tools.
  • Communication Skills: Exceptional verbal and written communication abilities.
  • Organizational Skills: Strong time management, multitasking, and attention to detail.
  • Interpersonal Skills: Ability to collaborate effectively at all levels and maintain confidentiality as needed.
  • Problem-Solving: Ability to handle issues proactively, remain flexible, and work well under pressure.

Preferred Skills:

  • Experience handling confidential information.
  • Familiarity with basic HR functions.
  • Experience working with CRM tools.

Salary:

£24,000 - £28,000 per annum depending on experience

Location and Working Hours:

  • The role will be based at our Colchester head office: Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD.
  • You will work a 40-hour week, Monday to Friday 9am to 6pm.

How to Apply:

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