B2B Client Support Manager

1 week ago


Bournemouth, United Kingdom Carousel Consultancy Ltd Full time

Job Description B2B Client Support Manager - SaaS - Bournemouth or Newcastle / Hybrid - Competitive Salary & Benefits We're on the hunt for a highly motivated, energetic and client focused Customer / Client Support Manager, with experience in a SaaS or business information organisation, to join a fantastic company as their Customer Support Manager .
Joining an ambitious and successful organisation, the Customer Support Manager will lead client support teams based in both Bournemouth and Newcastle, so the flexibility and ability to travel between the two offices is required.
We're looking for someone strategic and business minded, yet with a highly personable nature and the experience to mentor and develop your teams to ensure client satisfaction and qualitative and quantitative targets are exceeded.
You will be responsible for shaping the strategy and delivery of client care, so experience of strategic planning would be highly beneficial.
What's on offer: This is a fantastic opportunity to join a highly successful organisation.



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