Customer Service Advisor

4 weeks ago


Belfast, United Kingdom Jp Corry Full time

WE ARE CURRENTLY RECRUITING FOR: CUSTOMER SERVICE ADVISOR - YARD OPERATIVE BASED: SPRINGFIELD ROAD, BELFAST CLOSING DATE: 6TH JANUARY 2025 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland.
Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products.
By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment.
Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us.
WHY WORK AT JP CORRY: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme ABOUT THIS ROLE:The Yard Customer Service Assistant is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture.
In addition, this position will focus on the efficient and safe loading of goods onto our fleet ready for delivery.
Branch opening hours are Mon - Thurs 07.30 - 17.00 Fri 07.30 - 16.00 Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs
DUTIES TO INCLUDE, BUT NOT LIMITED TO: Loading and unloading vehicles both manually and with a forklift truck Serving customers face to face and providing the highest possible service Preparing orders for collection & delivery and ensuring sales documentation is completed To make sure all good inwards are checked and put away in the correct location Maintaining stock levels To be responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at work act.
Any other duties deemed necessary to ensure business objectives are met SUITABLE APPLICANTS WILL IDEALLY: Extensive experience of utilising a Forklift truck Proven experience working in a similar role and environment Customer service knowledge Understanding of timber and general building products Methodical, with the ability to prioritise workload Good communication skills JP Corry is an Equal Opportunities Employer



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