Customer Service Advisor

2 days ago


Belfast, United Kingdom RedDot Full time

**Customer Service Advisor, in Belfast - £20,840 PA**

Have you got call centre or sales experience?

Are you within a commutable distance to Belfast?
**What you need to know.**

If you are passionate about servicing the customer requirements to a very high standard, interested in company formation, organisation and building relationships over the phone with customers, then we need to hear from you.
**Hours**:Monday - Friday 8.30am - 6.00pm, (with 1 in 2 Saturdays)
**Duties and responsibilities**
- A salary of £20,860 per year
- Free TV package (worth over £1000 a year)
- Monthly performance bonus taking your salary up to £25,000
- Incentive opportunity
- Development opportunities
- Free TV package (worth over £1000 a year)
- 29 days' holiday, increasing 1 day per year of service
- Cash back healthcare plan
- Discounts for high-street shops, restaurants & days out
- £750 refer a friend scheme
**What skills are vital for this role**:

- Previous experience in a sales or target driven environment
- To be enthusiastic and driven
- A basic knowledge of computersIf you feel you have the attributes to join our Customer Service Advisor team, we would love to hear from you.

Job Duties:

- Answer incoming customer inquiries
- Stay up-to-date on new products, services, and policies
- Collect and report customer feedback to ensure that best practice is recognised and maintained
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

**Job Types**: Full-time, Permanent, Customer Service Advisor

**Salary**: £20,840 - £25,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Free TV package from a leading TV company

Schedule:

- Monday to Friday
- 1 in 2 Saturdays

**Experience**:

- Customer Service: 6 months



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