Customer Service Advisor

1 week ago


Belfast, United Kingdom Ashton Recruitment Full time

Ashton Recruitment require a customer service advisor for our client based in Belfast.

Position: Customer service advisor

Location: Belfast

Duration: Temporary - Permanent

Rate of Pay: £10.69 per hour

Hours of Work: Monday-Friday, 14:00-18:00

Duties will include (but not be limited to):

- Inbound call handling taking orders from pharmacies
- Providing excellent customer service in a polite and courteous manner
- Data input to inhouse system
- Ensuring you maintain an excelled standard of call quality
- Maintaining confidentiality of patient information

Essential Criteria:

- 2 years’ + experience in a fast-paced office environment
- 2 years’ + Customer service experience
- Use of CRM systems
- Strong communication skills, both written and verbal
- Be able to maintain confidentiality

Ashton Recruitment is acting as a Recruitment Business

**Job Types**: Full-time, Temp to perm

**Salary**: £10.69 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Office: 2 years (required)
- CRM software: 2 years (required)
- Customer service: 2 years (required)
- Telephony: 1 year (required)

Work Location: One location



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