Customer Service Advisor

1 week ago


Belfast, United Kingdom VickerStock Full time

Customer Service Advisor We are representing a well-established company in search of a Customer Service Advisor for a permanent position. You'll join a skilled team focusing on providing top-notch customer service, located in the Dargan area of Belfast.



Your responsibilities as a Customer Service Advisor:
  • Offering guidance to customers
  • Resolving customer issues
  • Addressing general customer inquiries via phone and email
  • Handling incoming calls professionally and accurately
  • Performing general administrative tasks
  • Utilizing IT systems to assist with customer requests

Requirements to excel as a Customer Service Advisor:
  • GCSE Maths and English at Grade C or above or equivalent
  • Excellent communication and empathy abilities, adapting communication styles to provide a personalized approach
  • High accuracy and strong multitasking skills
  • Quick grasp of new systems and processes
  • Ability to follow instructions clearly
  • Driven by achieving results and delivering exceptional service
  • Great team player collaborating effectively to ensure top-notch customer service

What we expect you to do next:
Contact Mary for a confidential discussion at [Contact information withheld], or submit your updated CV through the provided link. By expressing interest in this position, you agree to our terms of processing. Please review our privacy policy on our website.

Skills: Customer service, Administration, Strong Communication

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