Customer Service Advisor
1 week ago
Customer Service Advisor We are representing a well-established company in search of a Customer Service Advisor for a permanent position. You'll join a skilled team focusing on providing top-notch customer service, located in the Dargan area of Belfast.
Your responsibilities as a Customer Service Advisor:
- Offering guidance to customers
- Resolving customer issues
- Addressing general customer inquiries via phone and email
- Handling incoming calls professionally and accurately
- Performing general administrative tasks
- Utilizing IT systems to assist with customer requests
Requirements to excel as a Customer Service Advisor:
- GCSE Maths and English at Grade C or above or equivalent
- Excellent communication and empathy abilities, adapting communication styles to provide a personalized approach
- High accuracy and strong multitasking skills
- Quick grasp of new systems and processes
- Ability to follow instructions clearly
- Driven by achieving results and delivering exceptional service
- Great team player collaborating effectively to ensure top-notch customer service
What we expect you to do next:
Contact Mary for a confidential discussion at [Contact information withheld], or submit your updated CV through the provided link. By expressing interest in this position, you agree to our terms of processing. Please review our privacy policy on our website.
Skills: Customer service, Administration, Strong Communication
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