1st Line Application Support Analyst

2 weeks ago


United Kingdom The Ardonagh Group Full time
Applications Analyst - ARD1019567 - Home Based

An exciting remote opportunity has arisen to join our IT Operations team as an Applications Analyst within the insurance market. There will also be project work collaborating with our new and existing business partners to achieve the optimum use of our Policy Administration System, Acturis, to ensure regulatory and business requirements are met alongside best practice.

Assist in developing and managing software house relationships.
Identify areas of improvement through reporting & analysis.
Support users and business partners through system change, work alongside software houses to ensure a smooth transition from existing systems and minimise disruption to the business.
Support system administration tasks and configuration changes.
This opportunity would suit someone who has experience of Policy Administration Systems in an Application Support capacity, within the insurance industry. Experience of Acturis is preferred but not essential, as full training will be given to the successful applicant.

If you have a strong background within Application Support either within the Insurance sector or across Financial Services, we welcome applicants with this experience.

Good working relationships with software houses and clients/partners.
Project management and systems testing experience would be preferred, although not essential.

Some travel to sites may be required as per business requirements.

Holiday entitlement of 26 days plus bank holidays
~ Opportunity to progress your career across the entire Ardonagh family
~ Pension scheme for when you feel it’s time to retire
~24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
~ Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
~ One day paid volunteering to give back to our communities
~ Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
~ The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. These will include verifying your recent employment, address, credit history and a standard criminal record check.

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
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