1st - 2nd IT Line Support Analyst
2 weeks ago
IT Support Analyst Location: Join a dynamic team as an IT Support Analyst , where you’ll act as the first point of contact for IT-related queries from a diverse customer base. This hands-on role involves providing exceptional 1st-line technical support, troubleshooting, and ensuring swift resolutions to maintain smooth operations.
Provide 1st-line technical support via email, ticketing systems, and phone.
Log and manage helpdesk tickets, aiming for first-time fixes.
Build and configure IT hardware, including Windows laptops, Macs, and mobile devices.
Experience with Windows 10/11 and Office365 Administration (Teams, SharePoint, Exchange).
Knowledge of Active Directory , Intune , Antivirus software (ESET/Sophos), and backup technologies (e.g., Strong troubleshooting skills for hardware, software, and printers.
Familiarity with RMM tools , network basics , and Apple Mac support .
Passionate about IT, eager to learn and grow your skills.
Be part of a collaborative team and make an impact in a role that offers opportunities for growth and development.
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1st - 2nd IT Line Support Analyst
2 months ago
United Kingdom HPRtalent Full time €20,000 - €24,000Technical Analyst (1st Line Support)3 month contract minimum (potential of a permanent opportunity) Newport (based on-site full time) £Are you passionate about IT and eager to work with a dynamic and award-winning team? We're looking for a motivated Technical Analyst (1st Line) to join a leading Managed IT Services provider. Be the first point of contact...
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1st - 2nd IT Line Support Analyst
1 week ago
United Kingdom 4Square Recruitment Ltd Full timeIT Support Analyst Location: Join a dynamic team as an IT Support Analyst , where you’ll act as the first point of contact for IT-related queries from a diverse customer base. This hands-on role involves providing exceptional 1st-line technical support, troubleshooting, and ensuring swift resolutions to maintain smooth operations. Provide 1st-line...
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NAV/BC 1st and 2nd Line Support
4 weeks ago
United Kingdom Burton Recruitment Limited Full timeJob Title: 1st and 2nd Line Support - NAV/Business Central Support Specialist Job Description: We are seeking a skilled and customer-focused 1st and 2nd Line Support Specialist to provide technical support for Microsoft Dynamics NAV and Business Central (BC) users. In this role, you will serve as the first point of contact for support inquiries and...
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1st - 2nd IT Line Support Analyst
1 month ago
United Kingdom Movement8 Full timeIT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...
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1st - 2nd IT Line Support Analyst
1 month ago
United Kingdom Movement8 Full timeIT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...
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IT Support
2 months ago
United Kingdom Woodrow Mercer Tech Full time1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...
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IT Support
2 months ago
United Kingdom Woodrow Mercer Tech Full time1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...
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1st / 2nd Line Support Windows
2 months ago
United Kingdom Woodrow Mercer Tech Full time1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...
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2nd line Application Support
4 weeks ago
United Kingdom Cornucopia IT Resourcing Full time2nd line Application Support Aldershot/Ash £35k Do you have experience in providing exceptional support to clients within a 2nd line Application Specialists? The ideal candidate will have previous experience in delivering support and advice to customers within a technical setting in a 2nd Line Support title. Key skills required by the successful...
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1st Line IT Support
4 hours ago
United Kingdom XMA Full time €24,000JOB TITLE: 1st Line IT Support SALARY: £24,000 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter,...
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Desktop Support Analyst
2 months ago
United Kingdom 100% IT Recruitment Ltd Full time €5IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...
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Desktop Support Analyst
2 months ago
United Kingdom 100% IT Recruitment Ltd Full time €5IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...
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1st Line Service Support
4 hours ago
United Kingdom XMA Full time €24,000JOB TITLE: 1st Line IT Support SALARY: £24,000 per annum Office based with two days a week working from home after the first 8 weeks of training is completed Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral...
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Front Office Support Analyst
1 week ago
United Kingdom Cititec Talent Full timeWe are seeking a Senior Front Office Support Analyst for a leading commodities trading firm. In this pivotal role, you will provide 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor. Acting as the bridge between technology and business, you will work closely with traders and...
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2nd Line Support Support
2 weeks ago
United Kingdom Premier Group Recruitment Full timeMy client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...
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2nd Line Support Support
2 weeks ago
United Kingdom Premier Group Recruitment Full timeMy client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...
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Business Support Analyst
2 months ago
United Kingdom JSS Transform Full timeBusiness Support Analyst (IT Function) - Permanent City of London (x2-3 days per week onsite) We are seeking a talented and proactive Business Support Analyst to join a dynamic team within the IT department of a leading insurance business. This pivotal role provides both 1st and 2nd line support through thorough investigation and analysis of business...
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1st Line Support Engineer
1 month ago
United Kingdom Fitzrovia IT Limited Full time €28,0001st Line Support Engineer London – Hybrid working (post probation – 3-4 days a week in the office, 1-2 days remote) Up to £28,000 DOE About Fitzrovia We are currently looking for an experienced 1st line support engineer to join our expanding team. Fitzrovia IT are a leading MSP, providing first class IT support services to increase efficiency,...
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1st Line Support Engineer
2 weeks ago
United Kingdom Lucid Connect Ltd Full time €28,0001st Line Service Desk Engineer - Portishead (Bristol) – Permanent Portishead (Nr Bristol) - Monday to Friday - Onsite Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider. Our client is looking to recruit a 1st Line IT Support Engineer to join a successful MSP, dedicated to one of their key clients, on their...
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1st Line Support Engineer
2 weeks ago
United Kingdom Lucid Connect Ltd Full time €28,0001st Line Service Desk Engineer - Portishead (Bristol) – Permanent Portishead (Nr Bristol) - Monday to Friday - Onsite Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider. Our client is looking to recruit a 1st Line IT Support Engineer to join a successful MSP, dedicated to one of their key clients, on their...