2nd Line Support Support

1 week ago


United Kingdom Premier Group Recruitment Full time

My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and configuration management.
Job Title: 2nd Line Support
Job Type: Permanent
Start: ASAP

In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls)
ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations
Hands-on experience with Microsoft 365 (E3, E5, EMS) and Azure IaaS
Proficiency in core Microsoft services: Exchange, SharePoint, Teams, Active Directory, Entra ID, Intune, Autopilot
Advanced Troubleshooting: Expert-level troubleshooting skills for Microsoft Server and Desktop Operating Systems
Strong understanding of security best practices and their implementation



  • United Kingdom Premier Group Recruitment Full time

    My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...


  • United Kingdom Cornucopia IT Resourcing Full time

    2nd line Application Support Aldershot/Ash £35k Do you have experience in providing exceptional support to clients within a 2nd line Application Specialists? The ideal candidate will have previous experience in delivering support and advice to customers within a technical setting in a 2nd Line Support title. Key skills required by the successful...

  • 2nd Line Support

    3 days ago


    United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...

  • 2nd Line Support

    3 days ago


    United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...

  • 2nd Line Support

    3 days ago


    United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...


  • United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals...


  • United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...


  • United Kingdom MFK Recruitment Full time

    Our reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...


  • United Kingdom Found Talent Full time

    Would you be interested in a role that offers responsibility for 2nd line support in a growing Manchester business? Are you seeking an opportunity with defined career progression including funding for certifications? If so, Found Talent may have the opportunity for you, we’re looking for a 2nd Line Support Engineer to join a talented technology team...


  • United Kingdom Burton Recruitment Limited Full time

    Job Title: 1st and 2nd Line Support - NAV/Business Central Support Specialist Job Description: We are seeking a skilled and customer-focused 1st and 2nd Line Support Specialist to provide technical support for Microsoft Dynamics NAV and Business Central (BC) users. In this role, you will serve as the first point of contact for support inquiries and...

  • IT Support

    2 months ago


    United Kingdom Woodrow Mercer Tech Full time

    1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...

  • IT Support

    2 months ago


    United Kingdom Woodrow Mercer Tech Full time

    1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...


  • United Kingdom IP Source Ltd Full time €35,000

    2nd Line Engineer Amersham/Hybrid (3-4 days Office based) Up to £35k + Benefits We are currently working with an organization who offers comprehensive digital enablement services, with a focus on delivering managed and professional solutions across four primary sectors: Construction, Retail & Hospitality, SMEs, and Education. With over two decades of...


  • United Kingdom Movement8 Full time

    IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...


  • United Kingdom Movement8 Full time

    IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...


  • United Kingdom Movement8 Full time

    IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...


  • United Kingdom Woodrow Mercer Tech Full time

    1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...


  • United Kingdom Peaple Talent Full time

    Peaple Talent has exclusively partnered with a large technology service provider based in Chippenham who are currently looking to recruit a 2nd line infrastructure support engineer with 360 skills in an MSP and multiple client set-up who has a passion for technology and the desire to develop their own skillset. From day one the role will involve existing...


  • United Kingdom Peaple Talent Full time

    Peaple Talent has exclusively partnered with a large technology service provider based in Chippenham who are currently looking to recruit a 2nd line infrastructure support engineer with 360 skills in an MSP and multiple client set-up who has a passion for technology and the desire to develop their own skillset. From day one the role will involve existing...


  • United Kingdom 100% IT Recruitment Ltd Full time €5

    IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...