2nd Line Support Support
1 week ago
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and configuration management.
Job Title: 2nd Line Support
Job Type: Permanent
Start: ASAP
In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls)
ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations
Hands-on experience with Microsoft 365 (E3, E5, EMS) and Azure IaaS
Proficiency in core Microsoft services: Exchange, SharePoint, Teams, Active Directory, Entra ID, Intune, Autopilot
Advanced Troubleshooting: Expert-level troubleshooting skills for Microsoft Server and Desktop Operating Systems
Strong understanding of security best practices and their implementation
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2nd Line Support Support
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2nd Line Support
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2nd Line Support
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United Kingdom MFK Recruitment Full timeOur reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...
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2nd Line IT Support Engineer
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United Kingdom MFK Recruitment Full timeOur reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals...
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2nd Line IT Support Engineer
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United Kingdom MFK Recruitment Full timeOur reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...
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2nd Line IT Support Engineer
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United Kingdom MFK Recruitment Full timeOur reputable client is seeking a 2nd Line IT Support Engineer to join their friendly team. The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey and also opportunities for remote working after a successful probationary period. MFK Recruitment has successfully recruited 40 IT professionals to...
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