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1st Line Support/ IT Technician
2 months ago
Our reputable client is seeking a 1st Line IT Support Technician to join their friendly team.
The successful candidate will be based at my client’s office in Reigate, there will be some local travel in Surrey to Education customers.
MFK Recruitment has successfully recruited 40 IT professionals to this client within the past 5 years, 30 are still with the company too They retain their staff due to the excellent culture and progression opportunities.
1st Line IT Support Technician - Day-to-day Responsibilities:
• To resolve incidents escalated from 1st line support team
• Keep accurate records of all site information using IT Service Management tools
• 1st Line IT Support Technician - Experience required: (Microsoft technologies: 365, Azure, Windows, AD, Server OS.
• A minimum of 12 months of commercial experience in an IT Support role
• Basic Networking: Configuring, maintaining & troubleshooting.
• 365, Azure, SharePoint, OneDrive.
• Configuring & maintaining devices with Microsoft Endpoint Management.
• Windows & Apple.
• Willing to travel to customer sites within Surrey
• Flexible with work hours, successful candidate will take part in an extended support rota.
• Experience of working with and supporting a range of information technologies.