1st - 2nd IT Line Support Analyst

IT Support Analyst Location: Join a dynamic team as an IT Support Analyst , where you’ll act as the first point of contact for IT-related queries from a diverse customer base. This hands-on role involves providing exceptional 1st-line technical support, troubleshooting, and ensuring swift resolutions to maintain smooth operations. Provide 1st-line...

Job Title: 1st and 2nd Line Support - NAV/Business Central Support Specialist Job Description: We are seeking a skilled and customer-focused 1st and 2nd Line Support Specialist to provide technical support for Microsoft Dynamics NAV and Business Central (BC) users. In this role, you will serve as the first point of contact for support inquiries and...

IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...

IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...

IT Support Analyst – 2nd line, Windows, IT Change Projects We are hiring for a seasoned Support Analyst on a permanent basis to work onsite in the north east Birmingham area. This is a really interesting role encompassing IT Support for users but bespoke application support and involvement in plenty of IT Change projects. As such there will be...

1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...

1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...

1st / 2nd Line Technical Support Technician role based in Lichfield. The position focuses on providing face-to-face technical support for a team of 150 staff members using Windows and MS Teams technologies. The responsibilities include problem-solving, face to face problem solving support, resolving end-user incidents, upskilling the support team, and...

2nd line Application Support Aldershot/Ash £35k Do you have experience in providing exceptional support to clients within a 2nd line Application Specialists? The ideal candidate will have previous experience in delivering support and advice to customers within a technical setting in a 2nd Line Support title. Key skills required by the successful...

IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...

IT Technician Gloucester - 5 days on site£33,000 + Benefits including:25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development. This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central...

We are seeking a Senior Front Office Support Analyst for a leading commodities trading firm. In this pivotal role, you will provide 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor. Acting as the bridge between technology and business, you will work closely with traders and...

My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...

My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and...

IT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted...

1st Line Support Engineer London – Hybrid working (post probation – 3-4 days a week in the office, 1-2 days remote) Up to £28,000 DOE About Fitzrovia We are currently looking for an experienced 1st line support engineer to join our expanding team. Fitzrovia IT are a leading MSP, providing first class IT support services to increase efficiency,...

Business Support Analyst (IT Function) - Permanent City of London (x2-3 days per week onsite) We are seeking a talented and proactive Business Support Analyst to join a dynamic team within the IT department of a leading insurance business. This pivotal role provides both 1st and 2nd line support through thorough investigation and analysis of business...

1st Line Service Desk Engineer - Portishead (Bristol) – Permanent Portishead (Nr Bristol) - Monday to Friday - Onsite Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider. Our client is looking to recruit a 1st Line IT Support Engineer to join a successful MSP, dedicated to one of their key clients, on their...

1st Line Service Desk Engineer - Portishead (Bristol) – Permanent Portishead (Nr Bristol) - Monday to Friday - Onsite Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider. Our client is looking to recruit a 1st Line IT Support Engineer to join a successful MSP, dedicated to one of their key clients, on their...

Application Support / SQL / JIRA / ITIL Perm Application Support Analyst, hybrid working, London based insurer, upto £41k base + bonus & benefits. KEY SKILLS: Excellent communication skills Keen eye for detail Experience with ITIL framework and JIRA Service Desk tool Experience of User management tool Some SQL or other Database scripting language...