Post Sales Support

2 weeks ago


Barnsley, United Kingdom EF Recruitment Full time

Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Post Sales Support specialist with a strong accountancy (Payroll) software background based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in the office.Duties

  • Activate customer subscriptions and increase & accelerate adoption of other products.
  • Support customers from the start of their entire journey
  • Help develop the approach to customer activation and retention.
Skills
  • Accounting or bookkeeping , Payroll and software knowledge.
  • Ability to build urgency in customers to activate and use their subscriptions.
  • Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
  • Experience delivering software-based product onboarding or training.
  • Great communication skills
Benefits
  • Long contract
  • Possible temp to perm
  • Free breakfasts


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