Sales Support Associate

3 weeks ago


Barnsley, United Kingdom Elevation Recruitment Group Full time

As a Sales Support Administrator at Elevation Recruitment Group, you will be responsible for processing customer orders efficiently, verifying order details, and coordinating with the warehouse team for timely dispatch of orders.

Key Responsibilities:

  • Process customer orders accurately and efficiently.
  • Verify order details, product availability, and pricing.
  • Coordinate with the warehouse team for timely dispatch of orders.
  • Schedule and track shipments to ensure timely delivery.
  • Communicate with carriers and logistics partners to resolve issues.
  • Respond to customer enquiries about order status, shipping information, and product availability.
  • Handle customer complaints and returns professionally.
  • Build and maintain positive customer relationships.
  • Assist the sales team with preparing quotes, proposals, and presentations.
  • Maintain and update customer records in the CRM system.
  • Monitor sales metrics and prepare sales reports as needed.
  • Assist in inventory control and management.
  • Conduct regular stock checks and report discrepancies.
  • Coordinate with the procurement team to ensure adequate stock levels.

Requirements for the role:

  • Proven experience in a similar role, preferably in sales and logistics administration.
  • Strong organisational and multitasking skills.

Elevation Recruitment Group is partnering with a reputable manufacturing business in South Yorkshire, who are looking for a proactive Sales Support Administrator to join their dynamic team.


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