Sales Support Specialist
3 weeks ago
Key Responsibilities:
- Process customer orders accurately and efficiently.
- Verify order details, product availability, and pricing.
- Coordinate with the warehouse team for timely dispatch of orders.
- Schedule and track shipments to ensure timely delivery.
- Communicate with carriers and logistics partners to resolve issues.
- Respond to customer enquiries about order status, shipping information, and product availability.
- Handle customer complaints and returns professionally.
- Build and maintain positive customer relationships.
- Assist the sales team with preparing quotes, proposals, and presentations.
- Maintain and update customer records in the CRM system.
- Monitor sales metrics and prepare sales reports as needed.
- Assist in inventory control and management.
- Conduct regular stock checks and report discrepancies.
- Coordinate with the procurement team to ensure adequate stock levels.
Requirements: To be successful in this role, you will need to have excellent communication and organizational skills, with a strong focus on accuracy and attention to detail.
About Elevation Recruitment Group: Elevation Recruitment Group is a leading recruitment agency that specializes in placing top talent in various industries. We are passionate about helping our clients achieve their goals through our expertise and dedication.
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