Sales Support Specialist

3 weeks ago


Barnsley, Barnsley, United Kingdom Elevation Recruitment Group Full time

Key Responsibilities:

  • Process customer orders accurately and efficiently.
  • Verify order details, product availability, and pricing.
  • Coordinate with the warehouse team for timely dispatch of orders.
  • Schedule and track shipments to ensure timely delivery.
  • Communicate with carriers and logistics partners to resolve issues.
  • Respond to customer enquiries about order status, shipping information, and product availability.
  • Handle customer complaints and returns professionally.
  • Build and maintain positive customer relationships.
  • Assist the sales team with preparing quotes, proposals, and presentations.
  • Maintain and update customer records in the CRM system.
  • Monitor sales metrics and prepare sales reports as needed.
  • Assist in inventory control and management.
  • Conduct regular stock checks and report discrepancies.
  • Coordinate with the procurement team to ensure adequate stock levels.

Requirements: To be successful in this role, you will need to have excellent communication and organizational skills, with a strong focus on accuracy and attention to detail.

About Elevation Recruitment Group: Elevation Recruitment Group is a leading recruitment agency that specializes in placing top talent in various industries. We are passionate about helping our clients achieve their goals through our expertise and dedication.



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