Sales Support Specialist

3 weeks ago


Barnsley, Barnsley, United Kingdom Daisy Communications Full time

Job Title: Sales Support Specialist

Job Summary: We are seeking a highly motivated and organized Sales Support Specialist to join our team at Daisy Communications. As a Sales Support Specialist, you will play a crucial role in supporting our sales agents and customers in pre-live queries, product availability checks, and lead generation.

Key Responsibilities:

  • To accurately carry out product availability checks.
  • To carry out full verification and build a sale prospect.
  • To support and assist the Field and Offshore sales agents and customers in pre-live queries.
  • To try and retain customers who want to cancel pre-live. (Commissions offered per save)
  • Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
  • Completing assigned quick notes.

Requirements:

  • Effectively communicating with sales agents and customers
  • Problem solving and resolution skills.
  • Understanding of the CRM system
  • Understanding of products and ordering process
  • Familiar with all verification scripts and contract summaries

What We Offer:

  • 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
  • Holiday purchase scheme
  • £500 referral scheme bonus
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Sim deals for you and your family/friends
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you're getting married

About Us: Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.



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