IT Quality Assurance Manager

At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen.
Permanent
Smart Hybrid Working
Are you a leader passionate about testing and automation? If so, join us as we redefine the quality and efficiency of our testing solutions.
As an Automation Test Manager, you'll report directly to the Head of Test and take full ownership of developing advanced automation strategies within our testing framework. Leveraging your experience in building test automation frameworks from the ground up, you will lead a skilled team of testers dedicated to an automation-first approach. Collaborating closely with business stakeholders, technical teams, and third-party partners, you'll help deliver scalable, reliable software solutions. You'll navigate your team through the intricacies of automation, ensuring they have the knowledge, resources, and support to excel.
In this role, you'll be a mentor and coach, fostering an environment that promotes continuous growth and technical advancement. Through your leadership and vision, you'll ensure the successful implementation of automation initiatives, driving our commitment to quality and innovation.
If the above isn't enough of a reason to make an application, here is just some of our current benefits package.
~ Balance your 35-hour workweek with flexible hours and smart working tools for office and home.
~ Enjoy 25 days of annual leave, increasing incrementally to 30 days after five years, plus up to an additional 4 discretionary days over Christmas and New Year.
~ Take 5 additional paid days to participate in volunteering activities that are close to your heart.
~ Access private medical insurance from day one, covering new and pre-existing conditions.
~ Benefit from our Ride-to-Work scheme, gym access or discounts, Headspace app, and an employee assistance programme.
~ Enjoy a newly refurbished office with a variety of individual and collaborative workspaces, an onsite gym, yoga and games room with a discounted eatery.
~ 5% employer pension contributions with various options through salary sacrifice.
~ Opt for our electric vehicle scheme, including insurance, MOT, service, and breakdown cover.
Expertise in testing: A broad understanding of all test levels and testing types including functional, non-functional testing and a keen focus on automation frameworks.
~ Excellent planning, reporting, and people management skills, with the ability to influence and negotiate at all levels.
~ Strong understanding of agile software development and the tools that support it (e.g., Assertive and resilient, you excel at unblocking challenges and adapting to change in a fast-paced environment.
This is your chance to be a key player in an organization that values quality and innovation. To ensure the predictable and successful delivery of software for AQA's key operational systems, through providing leadership and hands-on support in the area of test for programmes/projects as required.
Ensuring that all software delivered is tested in line with defined requirements, industry best practices, departmental standards and wider AQA policies/procedures.
Helping to complete AQA's ongoing transition to a single, consistent set of cloud-based technologies (technology re-platform) and move to an agile delivery model in line with current software development best practices (Scrum/Kanban; The role of the Test Manager is to support the Head of Test to ensure all test activities both functional and non-functional are planned, resourced and delivered to time and quality. Tracking and reporting test delivery and progress, identifying and managing risks, issues and dependencies, and holding all team members to account for their areas of delivery.
Support the Head of Test in implementing and continuously improving software and test practices, processes and tools aligned to agile and lean principles.
Ensure the successful delivery of software solutions projects in line with agreed timescales and priorities Mentor and coach other team members, driving personal and professional development to facilitate cross skilling in the team. Drive the continuous improvement of ways of working in Software Solutions and of wider departmental practices.
Ensuring a delivery focused approach to testing, whilst maintaining a proportionate balance between the need for quality vs. Work with the business, other technical teams and external partners (third parties) to design, plan and deliver software solutions and software solution integrations.
Undertake appropriate mitigation and avoidance actions as assigned, in accordance with identified Issues and Risks.
Provide regular, simple, clear and accurate reporting and tracking on test activities Line manage Test team members to get the best outcomes for individuals and AQA in line with AQA's practices, policies and procedures.
To model leadership behaviours with confidence and to get the very best from direct reports and teams by providing clarity, feedback, coaching and development, while continuously seeking to enhance performance in line with business objectives.
To comply with all AQA's policies and other legislative requirements, including but not limited to HSE, Equal Opportunities and ISMS.
A broad understanding of testing and its role, relevance and application in either a commercial or an educational environment - I/P
Excellent understanding of different types of testing, e.g. functional, non-functional and user acceptance including relevant artefacts associated and suitable application - A/I/P
A strong understanding of the use of technology to improve the efficiency, reliability and repeatability of the testing discipline - A/I/P
A good understanding of the software development lifecycle in an agile setting. - Excellent planning and reporting skills - I/P
Strong people management skills with the ability to inspire and motivate team members and other colleagues to meet deliverables and adhere to agreed processes and ways of working - I/P
Assertive and resilient to be able to challenge project members and stakeholders when they are not delivering on their accountabilities - I/P
Data savvy and able to analyse, interpret and report back complex information in a meaningful way - I/P
Ability to take ownership of both software solution delivery and continuous improvement activities, delivering through self and others - I/P
Significant experience as a successful Test professional, with evidence of delivering tasks at a high level of quality, at all stages of the project lifecycle, from requirements gathering and clarification through to successful implementation - A/I/P
Experience of leading functional and non-functional testing teams including use of automation - A/I
Demonstrable experience in successfully leading small Software Solutions teams to achieve personal and business success - A/I/P
Experience of line managing teams of technical staff, including active performance management - A/I/P
Demonstrable experience in using one or more testing tools in supporting implementation of agile practices, e.g. AQA's Behaviour Framework which is assessed through the selection/probation process
A - application (it is essential to provide evidence on application for shortlisting purposes)
Keywords: Software QA Manager, Location: Cheadle, ENG - SK8 1HT

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