Customer Retention Lead
2 weeks ago
As the Customer Retention Lead - 12m FTC you will be responsible for leading the retention workstream within this growing financial services business. You will be joining them on a 12 month contract, to really help drive retention forward.Client DetailsMy client is a well established financial services organisation with offices on the Kent/London boarder. They offer a collaborative and supportive culture, but strive for success and resultsDescriptionAs the Customer Retention Lead - 12m FTC you will have the following responsibilities:Lead the retention workstream within the UK strategy, understanding the drivers of attrition and identifying the biggest opportunities for retentionIncrease retention of high value and potential customersImprove customer journeys and outcomesYou will lead a cross-functional project team to solve problems, as well as design and deliver solutionsProvide regular updates to the business.ProfileThe successful Customer Retention Lead - 12m FTC will have the following:Demonstrable experience within a similar Customer Retention / Customer Loyalty / Customer Journey/experience roleExperience in strategies and tactics to retain customers and increase loyalty - covering propositional solutionsExperience producing status reports, presentations, and metricsException communication skills - you will be expected to provide regular updates to senior managementExperience within financial services would be environment, failing that you must have experience within a customer first businessJob OfferA competitive packageBased on the Kent / London boarderHybrid working12 month FTC
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Customer Retention Strategist
5 days ago
London, Greater London, United Kingdom Rise & Fall Full timeAbout the RoleWe are seeking a highly skilled Customer Retention Strategist to join our growth team at Rise & Fall, a leading e-commerce company. In this role, you will be responsible for developing and implementing retention strategies to enhance customer lifetime value.Key ResponsibilitiesIdeate and execute retention campaigns and experiments that keep...
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Head of Customer Retention
5 months ago
London, United Kingdom Hearst Media Services Full timeAt Hearst UK, there’s always more to the story. Join us as our Head of Customer Retention and Engagement to start the next chapter in your career. We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that...
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Customer Retention Specialist
3 days ago
London, Greater London, United Kingdom RedCat Solutions Ltd Full timeLead Customer Retention ManagerWe are seeking a strategic Lead Customer Retention Manager to join our team at RedCat Solutions Ltd.The successful candidate will have extensive experience in customer retention, CRM, and subscription-based businesses.The ideal candidate will be an analytical professional with excellent stakeholder management and communication...
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Customer Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia is a leading online luxury fashion marketplace, renowned for curating unique, values-driven collections that set it apart from the rest. Our mission is to provide luxury shoppers with access to limited edition, global fashion, ensuring that all products and brands are sustainably and ethically vetted.We are now seeking a CRM and Retention Executive...
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Blockchain Customer Retention Lead
3 days ago
London, Greater London, United Kingdom Blockdaemon Full timeJob ResponsibilitiesRun the entire Customer Success process: Onboarding, Adoption, and Renewal.Educate and train customers on Blockdaemon's product, business roadmap, and services.Partner with internal Blockdaemon partners to align account activities with the customer's business case and strategy.Additionally, the successful candidate will be responsible for...
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Head of Customer Retention
3 days ago
London, Greater London, United Kingdom 剔偉 Full timeCustomer Retention LeadWe are seeking a seasoned professional to lead our customer retention efforts, driving growth and loyalty through data-driven strategies.The ideal candidate will have a proven track record of increasing customer lifetime value (LTV) and retention rates. Experience with CRM tools, Klaviyo, Shopify, and Lifetimely is essential.Salary:...
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Customer Retention Manager
4 weeks ago
london, United Kingdom The Digital Recruitment Company Full timeCustomer Retention Lead Job Type: Temporary - 1 year role, possible extension Salary: DOE + great benefits Location: London + WFH Consultant: Rosie Whelan The Organisation: Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning....
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Customer Retention Manager
1 month ago
London, United Kingdom The Digital Recruitment Company Full timeCustomer Retention Lead Job Type: Temporary - 1 year role, possible extensionSalary: DOE + great benefitsLocation: London + WFH Consultant: Rosie WhelanThe Organisation:Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning. With £5.6bn...
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Customer Retention Expert
3 days ago
London, Greater London, United Kingdom Craft Gin Club Full timeWe're Craft Gin Club, a leading spirit subscription business in the UK. As we enter our tenth year, we're seeking an experienced Customer Retention Expert to join our passionate marketing team and drive growth in the UK and beyond.The successful candidate will lead the development and implementation of CRM and retention strategies that engage and activate...
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Customer Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia is a leading online luxury fashion marketplace that stands out by curating unique, values-driven collections. Our mission is to give luxury shoppers access to limited edition, global fashion, safe in the knowledge that all products and brands are sustainably and ethically vetted.We are now looking to expand the Marketing team, responsible for...
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Customer Retention Manager
3 weeks ago
Greater London, United Kingdom The Digital Recruitment Company Full timeJob Description Customer Retention Lead Job Type: Temporary - 1 year role, possible extension Salary: DOE + great benefits Location: London + WFH Consultant: Rosie Whelan The Organisation: Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and...
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Customer Retention Manager
4 weeks ago
Greater London, United Kingdom The Digital Recruitment Company Full timeCustomer Retention Lead Job Type: Temporary - 1 year role, possible extensionSalary: DOE + great benefitsLocation: London + WFH Consultant: Rosie WhelanThe Organisation:Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning. With £5.6bn...
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Customer Retention Manager
4 weeks ago
London, UK, UK, United Kingdom The Digital Recruitment Company Full timeCustomer Retention Lead Job Type: Temporary - 1 year role, possible extensionSalary: DOE + great benefitsLocation: London + WFH Consultant: Rosie WhelanThe Organisation:Digital Recruitment Company are currently working with a global financial services provider of adult & child savings and investments, personal insurance, and pension planning. With £5.6bn...
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Customer Retention Strategy Manager
3 days ago
London, Greater London, United Kingdom DTC Jobs Full timeAt DTC Jobs, we're looking for a seasoned professional to lead our customer retention efforts. As a Customer Retention Strategy Manager, you will develop and execute a comprehensive strategy to drive customer loyalty and retention.About the RoleWe estimate this role will pay approximately $80,000 - $110,000 per year, depending on experience. You'll work...
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Customer Retention Specialist
1 month ago
London, Greater London, United Kingdom careers4a - Jobboard Full timeAs a key member of our team, you will be responsible for developing and implementing strategic retention plans to secure client loyalty and drive long-term partnerships that benefit both the client and our business.Key responsibilities include:Analysing feedback and service performance to identify improvement opportunitiesCollaborating with internal teams to...
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Head of Customer Retention
4 weeks ago
London, Greater London, United Kingdom Illuminate Recruitment Ltd Full timeHead of Customer RetentionWe are seeking an experienced Head of Customer Retention to join our team at Illuminate Recruitment Ltd. As a key member of our marketing team, you will be responsible for designing and executing a comprehensive customer engagement and retention strategy.Key Responsibilities:- Develop and implement data-driven customer retention...
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Customer Retention Specialist
3 weeks ago
London, Greater London, United Kingdom Fuel Ventures Full timeCult Mia, a pioneering online luxury fashion marketplace, is seeking a seasoned Customer Retention Specialist to spearhead their CRM strategy and drive customer loyalty.This is a unique opportunity to join a rapidly growing company and contribute to the development of a comprehensive customer retention program.The ideal candidate will have a proven track...
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Head of Customer Retention
1 month ago
London, Greater London, United Kingdom goPuff Full timeAs the Head of Customer Retention at goPuff, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention. This includes strategizing and executing targeted campaigns, building and strengthening the goPuff brand, and collaborating with cross-functional teams to drive CRM and brand success.Key...
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Customer Retention Manager Position
3 weeks ago
London, Greater London, United Kingdom RedCat Solutions Ltd Full timeThe Lead Customer Retention Manager will be responsible for developing and implementing strategies to increase customer retention and reduce churn for RedCat Solutions Ltd, a leading company in the industry. This role will involve working closely with cross-functional teams to drive business growth and revenue.Key Responsibilities:Design and execute customer...
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Head of Customer Retention
4 weeks ago
London, Greater London, United Kingdom goPuff Full timeJob Summary:As the Head of Retention at goPuff, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention. This role requires a strong understanding of customer lifecycle management, campaign personalisation, and brand development.Key Responsibilities:Develop and execute a CRM strategy...