Communications Coordinator

1 month ago


Edinburgh, United Kingdom Careers Plus Full time

IT Coordinator Edinburgh
£As a Service Desk Coordinator working with one of Scotlands leading service providers, you will serve as the primary point of contact for all incoming support tickets. You will constantly be able to develop and have access to great training resources.

Previous experience in an MSP (Managed Service Provider) environment in a technical support role.
A proactive mindset, with a focus on root cause analysis and conducting ticket reviews to ensure effective solutions are delivered to clients.
Proficient working with a Microsoft tech stack



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