Current jobs related to Customer Experience Lead - Green Hammerton - MERJE

  • Customer Experience Lead

    1 month ago

    Green Hammerton, United Kingdom MERJE Full time

    Customer Experience Lead York/ Hybrid (once a week in office) £35,000 MERJE is seeking a Customer Experience Lead for a leading insurance company. This role offers an exciting opportunity to drive customer satisfaction initiatives and lead a team in managing specialised insurance complaints. The ideal candidate will have strong leadership skills,...

  • Customer Experience Innovation Lead

    2 weeks ago

    Green Hammerton, United Kingdom MERJE Full time

    About the RoleThis position offers an exceptional opportunity for a skilled professional to join the MERJE team as a Customer Experience Lead. The successful candidate will spearhead initiatives to enhance customer satisfaction across all touchpoints, ensuring a seamless and engaging experience. With a competitive salary, extensive benefits, and the chance...

  • Customer Experience Team Leader

    1 month ago

    Green Hammerton, United Kingdom MERJE Full time

    Customer Experience Team Lead  Salary: Up to £35,000 per annum based on experience Location: Hybrid 1xday per week York  MERJE is excited to present an exceptional opportunity for a Customer Experience Lead in the insurance sector. This role offers a chance to drive customer satisfaction initiatives for an award-winning company. The successful...

  • Customer Experience Team Leader

    2 months ago

    Green Hammerton, United Kingdom CV-Library Full time

    Customer Experience Team Lead  Salary: Up to £35,000 per annum based on experience Location: Hybrid 1xday per week York  MERJE is excited to present an exceptional opportunity for a Customer Experience Lead in the insurance sector. This role offers a chance to drive customer satisfaction initiatives for an award-winning company. The...

  • Customer Experience Excellence Manager

    4 weeks ago

    Green Hammerton, United Kingdom MERJE Full time

    Company OverviewMERJE is excited to present an exceptional opportunity for a Customer Experience Lead in the insurance sector. This leading insurance provider specializes in protecting passions that enrich lives, with multiple industry awards, including 'Insurer of the Year' for three consecutive years.The RoleThe Customer Experience Lead will spearhead...

  • Insurance Sector Customer Satisfaction Manager

    2 weeks ago

    Green Hammerton, United Kingdom MERJE Full time

    Job OverviewMERJE presents a unique opportunity for an experienced professional to lead customer satisfaction initiatives in the insurance sector. As a key member of the company's team, you will drive strategic innovation and consumer duty efforts. This role offers a chance to make a meaningful impact on customer experience.The successful candidate will have...

  • Complaints Management Specialist

    2 weeks ago

    Green Hammerton, United Kingdom MERJE Full time

    Job DescriptionMERJE is excited to present an exceptional opportunity for a seasoned professional to lead customer experience initiatives in the insurance sector. As a key member of the company's team, you will drive strategic innovation, manage specialised insurance complaints, and collaborate with cross-functional teams. With a competitive salary,...

  • Customer Experience Advisor

    1 day ago

    Marston Green, United Kingdom Hart Recruitment Full time

    Are you an experienced customer service professional experienced in dealing with complaints and ensuring the best customer experience is received? An opportunity has become available for a Customer Experience Advisor, paying £16.38 to work remotely within a leading housing organisation. Duties include: managing a caseload of complaints, ensuring quick...

  • CX Team Head

    2 weeks ago

    Green Hammerton, United Kingdom MERJE Full time

    Career OpportunityWe are a forward-thinking insurance provider looking for a CX Team Leader to join our team. As a key member of our CX department, you will play a critical role in driving customer satisfaction initiatives and leading the CX team.About the Role:This is an exciting opportunity for a motivated individual who is passionate about delivering...

  • Head of Customer Experience

    7 months ago

    Woodford Green, United Kingdom Ambient Support Full time

    _**Head of Customer Experience **_ **Service Name: Amber Housing** **Salary: £46,260 PA** **Location: Working from Home but would expect to be on our customer sites at least 2 days per week** **Hours: 38 Hours PW** - **About Amber Housing**:_ **Amber Housing** are a wholly owned not-for-profit subsidiary of **Ambient Support**. We have been providing...

  • Medical Receptionist

    5 days ago

    Green Hammerton, United Kingdom Springbank Health Full time

    An opportunity has arisen for a medical reception based across our two sites, at Green Hammerton Surgery and Tockwith Surgery. You will be greeting our patients both face to face and over the telephone, dealing with a wide range of queries, and offering a fantastic level of service and a very warm welcome. You will need to be professional, friendly, well...

  • Customer Experience Representative

    2 weeks ago

    Patchetts Green, United Kingdom Group 1 Automotive Full time

    We are seeking an experienced Sales Executive to join our team in Watford, working with world-class brands and delivering outstanding customer experiences. In this role, you will be responsible for guiding customers through a seamless journey, actively prospecting new customers, and delivering outstanding customer service.Requirements and...

  • Customer Experience Manager

    3 weeks ago

    Forty Green, United Kingdom Cairn Group Full time

    About the JobAs a Customer Experience Manager at Cairn Group, you will play a critical role in ensuring that our guests have an exceptional experience every time they interact with us.You will collaborate with the department manager to develop strategies for improving customer satisfaction and driving revenue growth. This will involve spearheading the team's...

  • Customer Experience Expert

    4 weeks ago

    Denham Green, United Kingdom Robert Bosch Group Full time

    Customer Experience ExpertAs a Customer Experience Expert at Robert Bosch Group, you will be responsible for designing and implementing solutions that deliver exceptional customer experiences across all touchpoints.The estimated salary for this position is £42,000 - £50,000 per year, depending on experience. The role is based in Denham, near Uxbridge, and...

  • Customer Experience Specialist

    4 weeks ago

    Forty Green, United Kingdom Moto Full time

    If you are looking for a challenging and rewarding role where you can make a real difference to our customers, look no further than our Customer Experience Specialist position. With a competitive salary of £12 per hour and up to £440 annual bonus scheme, you will be well-rewarded for your hard work and dedication.As a key member of our team, you will be...

  • Customer Experience Coordinator

    7 days ago

    Stebbing Green, United Kingdom Thrifty Car & Van Rental Full time

    We are seeking a highly skilled and motivated Customer Experience Coordinator to join our team at Thrifty Car & Van Rental. As a Customer Experience Coordinator, you will be responsible for delivering outstanding customer service and ensuring a positive experience for our customers throughout their car rental journey.Main Responsibilities:Assist customers...

  • Graphic Designer

    24 hours ago

    Green Hammerton, United Kingdom Recruit4Talent Full time

    **Graphic Designer**sought by a specialist financial services provider based near York. They are highly regarded as market leaders with the majority stake in their field and with an ever-growing international presence, there is a unique opportunityto join at an exciting phase of growth for the company. Hybrid/remote working is available for this role. **The...

  • Customer Experience Advocate

    4 weeks ago

    Forty Green, United Kingdom Wheatstone Solutions Full time

    Role Overview:A new opportunity has emerged for a skilled Customer Experience Advocate to join Wheatstone Solutions, based in the Beaconsfield area. This is a temporary contract position with potential for permanence. The role involves delivering exceptional customer service to homeowners after sales.The successful candidate will report directly to the Head...

  • E-commerce Experience Lead

    2 weeks ago

    Norwood Green, United Kingdom DELICE DE FRANCE LIMITED Full time

    We are seeking an E-commerce Experience Lead to join our team at Delice de France Limited. As an E-commerce Experience Lead, you will be responsible for driving the growth and success of our online channels through exceptional customer experiences.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, engagement, and conversion...

  • Customer Team Member

    7 months ago

    Kirk Hammerton, United Kingdom Coop Full time

    **Customer Team Member** - Location: 10 Regent Buildings York Road, Acomb, York, YO26 4LT- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid...

Customer Experience Lead

2 months ago

Green Hammerton, United Kingdom MERJE Full time

Customer Experience LeadYork/ Hybrid (once a week in office)£35,000MERJE is seeking a Customer Experience Lead for a leading insurance company. This role offers an exciting opportunity to drive customer satisfaction initiatives and lead a team in managing specialised insurance complaints. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for enhancing customer experiences.The RoleThe Customer Experience Lead will spearhead customer experience initiatives, manage complaints, and ensure compliance with Consumer Duty standards. This role offers a competitive salary, extensive benefits, and the opportunity to work with an award-winning team in a dynamic, fast-paced environment.Key Responsibilities: Lead the CX team in managing specialised insurance complaintsDrive Consumer Duty initiatives and ensure regulatory complianceCollaborate on award submissions and presentationsIdentify and analyse customer feedback trends to improve processesMentor team members and support their professional developmentRequired knowledge and experience: Strong leadership and team management skillsExcellent verbal and written communication abilitiesExperience in customer service, preferably in insurance or financial sectorsAbility to interpret policy wordings and understand regulatory requirementsProficiency in data analysis and strategic problem-solvingIf you're ready to take on the challenge of being a Customer Experience Lead and drive exceptional customer experiences, apply now_________________________________Applicants must be located and eligible to work in the UK without sponsorship.Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.If you would like this job advertisement in an alternative format, please contact MERJE directly