Customer Experience Coordinator

5 days ago


Stebbing Green, United Kingdom Thrifty Car & Van Rental Full time

We are seeking a highly skilled and motivated Customer Experience Coordinator to join our team at Thrifty Car & Van Rental. As a Customer Experience Coordinator, you will be responsible for delivering outstanding customer service and ensuring a positive experience for our customers throughout their car rental journey.

Main Responsibilities:
  • Assist customers with renting and returning vehicles
  • Coordinate vehicle delivery and collection
  • Process payments and complete rental agreements
  • Maintain knowledge of retail rental procedures
  • Develop in-depth knowledge of products to maximize customer experience

Requirements:

  • Friendly and professional attitude
  • Excellent communication skills
  • Strong administrative skills
  • A full driving license (held for at least 12 months)

What We Offer:

  • Estimated salary: £28,000 - £40,000 per annum
  • 30 days holiday (including bank holidays)
  • Company pension scheme
  • Employee discount scheme
  • Cycle to Work Scheme
  • Discounted car hire rates


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