Customer Experience Coordinator
5 days ago
We are seeking a highly skilled and motivated Customer Experience Coordinator to join our team at Thrifty Car & Van Rental. As a Customer Experience Coordinator, you will be responsible for delivering outstanding customer service and ensuring a positive experience for our customers throughout their car rental journey.
Main Responsibilities:- Assist customers with renting and returning vehicles
- Coordinate vehicle delivery and collection
- Process payments and complete rental agreements
- Maintain knowledge of retail rental procedures
- Develop in-depth knowledge of products to maximize customer experience
Requirements:
- Friendly and professional attitude
- Excellent communication skills
- Strong administrative skills
- A full driving license (held for at least 12 months)
What We Offer:
- Estimated salary: £28,000 - £40,000 per annum
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Cycle to Work Scheme
- Discounted car hire rates
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