Customer Services Coordinator

11 hours ago


Mappleborough Green, United Kingdom CV-Library Full time

Redditch - Salary: Competitive 40 hours per week 8.00am-4.00pm/9.00am-5.00pm 40 minutes paid break per day. This team work a combination of on-site and remotely throughout the week.

Arden Personnel are proud to be recruiting on behalf of our client in Redditch, who is seeking an enthusiastic Customer Service Coordinator to join their team. This is a fantastic opportunity for an organised, proactive professional to take ownership of the end-to-end customer process and deliver outstanding service.

As a Customer Service Specialist, you will act as the key point of contact for an assigned portfolio of customers, ensuring a seamless experience from order placement to delivery.

Why would I want to apply to this Customer Service Coordinator role?

It comes with a competitive Salary

22 days + bank holidays. 

Contributory Pension Scheme - (via salary exchange with 50% of ER’s NI Rebate given to employees’ pension fund). Contributions are 5% Employee and 4% Employer (minimum).

Free Life Assurance Benefit (x2 annual salary)

Staff Shop available

Occupational Health

Cycle to Work Scheme

Corporate Gym Membership

EAP Scheme

Benefits Portal with discounts/cashback and offers

Mental Health Support portal

Dental health support portal

Bereavement Counselling and Probate Support

Training & Development

Enhanced Maternity and Paternity benefit

What will my day-to-day responsibilities be for this Customer Service Coordinator role?

Manage the full sales order process, including order review, delivery arrangements, and coordinating with despatch.

Collaborate cross-functionally with internal teams and stakeholders to meet business objectives.

Utilise MRP systems (JDE) for order management, stock control, and despatch.

Support forecasting accuracy using Logility and ensure stock is effectively managed.

Provide daily customer service with professionalism, ensuring queries and concerns are handled promptly.

Analyse KPI data with the Customer Service Manager, identifying root causes and implementing process improvements.

What skills and experience do I need for this Customer Service Coordinator role?

Experience using MRP systems (JDE preferred but not essential).

Proficiency in Microsoft Excel (intermediate level).

Knowledge of supply chain, customer service, or despatch processes.

Exceptional organisational skills, attention to detail, and a methodical approach.

Strong communication and problem-solving abilities.

A collaborative, proactive attitude and a desire to develop in a dynamic team environment.

Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.

We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on .

Follow us on Facebook, Instagram, Twitter, and LinkedIn for all updates of live vacancies.

Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors.

Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain



  • Marston Green, United Kingdom Groomfield Recruitment Ltd Full time

    Groomfield Recruitment are on the look out for multiple, dedicated Customer Services Coordinators to join our client's dynamic team based in Birmingham Business Park. This is an excellent opportunity to be part of a company that values exceptional customer service and team collaboration. - £23,800 - Permanent contract - Work in a professional business park...


  • Pinkneys Green, United Kingdom CV-Library Full time

    Title: Patient Hospital2Home Coordinator Pay Rate: £13 Locations: Maidenhead Duration: 6 months (possibility of extension) Hours: Full time (9-5.30) Main Purpose of the role: As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H. You...


  • Pinkneys Green, United Kingdom Randstad Delivery Full time

    Title: Patient Hospital2Home CoordinatorPay Rate: £13Locations: MaidenheadDuration: 6 months (possibility of extension)Hours: Full time (9-5.30)Main Purpose of the role:As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H. You will set up...


  • Woodford Green, United Kingdom Medequip Assistive Technology Ltd Full time

    **Customer Services Coordinator** **Basic Salary: £24,200 per annum** **Hours: 37.5 hours per week** Being the first point of contact for service users, their family and health providers, serve to ensure that the right product, in the right condition is delivered and installed to the client in an appropriate and caring manner within the specified time...


  • Cheswick Green, United Kingdom CV-Library Full time

    Customer Order Coordinator Location: Shirley Solihull B90 and home working Contract: Temporary contract Hourly rate: £12.50 – 12.80 plus holiday pay We are working on behalf of an esteemed organisation, which is actively seeking to recruit a Customer Sales Order Coordinator to join their existing Customer Service team, to support with...


  • Dunton Green, United Kingdom CV-Library Full time

    Job Advertisement: Customer Care Coordinator Location: Kent Salary: Competitive Start Date: Immediate About Us: We are a leading property developer based in Kent, committed to delivering exceptional homes and customer experiences. As part of our dedication to excellence, we’re looking for a proactive and customer-focused Customer Care Coordinator to...


  • Hatching Green, United Kingdom Bupa Global Full time

    Join our dynamic Food Service team as a Food Service Coordinator!We're looking for a highly organized and detail-oriented individual to coordinate our food services operations.About the RoleYou'll be responsible for ensuring smooth day-to-day operations, including managing inventory, planning menus, and coordinating with external vendors.Key...


  • Denham Green, United Kingdom Robert Bosch Group Full time

    Power Tools Service CoordinatorDo you have a passion for delivering exceptional customer experiences? As a Power Tools Service Coordinator at Robert Bosch Group, you will play a critical role in ensuring our customers receive the best possible support for their power tool needs.The estimated salary for this position is £38,000 - £45,000 per year, depending...


  • Leavesden Green, United Kingdom Warner Bros Careers Full time

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...


  • Leavesden Green, United Kingdom Warner Bros Careers Full time

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...


  • Leavesden Green, United Kingdom Warner Bros Careers Full time

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...

  • Care Coordinator

    6 months ago


    Bethnal Green, United Kingdom Quality Care Services Full time

    **Reference**: 013/08/23 **Location**: Bethnal Green **Salary**: £25,355 - 26,625 per Annum + Benefits + Pension **Job type**: Contract **City & County Healthcare Group**: **Bethnal Green**: **Care Coordinator - 12 Month Maternity Cover Contract** Bethnal Green E2 9DA £25,355 - £26,625 Driving licence required **What we offer** We’re creating...


  • Cross Green, United Kingdom DX Network Services Limited Full time

    Total Contracted Hours: 45About UsWe are a leading independent parcel delivery company, DX Network Services Limited. Our mission is to provide our customers with reliable and efficient logistics solutions.Your RoleYou will work as a friendly, hard-working individual who enjoys the buzz of getting things done in a fast-paced environment. As a Logistics...


  • Forty Green, United Kingdom Shanly Homes Ltd Full time

    Shanly Homes Ltd is seeking a skilled Building Services Coordinator to join their team in Beaconsfield. This role offers a competitive salary of £55,000 per annum, along with additional benefits.About the RoleWe are looking for a technical professional who can coordinate and review building drawings to ensure they are practical and economic. The successful...


  • Marston Green, Solihull, United Kingdom Kinetic Office Recruitment Full time

    About the JobAs a Customer Service and Logistics Coordinator at Kinetic Office Recruitment, you will play a vital role in ensuring seamless order processing and delivery. Your excellent communication skills and ability to work under pressure will enable you to develop strong relationships with customers, suppliers, and sales staff.Responsibilities:Process...


  • Woodford Green, Greater London, United Kingdom Aspens Services Full time

    Company OverviewAspens Services Ltd is a leading contract catering company specializing in school food. By combining our understanding of the education sector and our knowledge of current food trends, we encourage creativity and excitement in our kitchens, allowing our teams to deliver fantastic food experiences for students.


  • Mappleborough Green, United Kingdom Harvester Full time

    Seeking a warm and welcoming Hospitality Ambassador to join our team at Harvester, the nation's family favourite restaurant. With a passion for delivering exceptional customer service, you will be responsible for providing a memorable dining experience for our guests.We pride ourselves on offering feel-good dining for the nation, with a menu that features...


  • Forty Green, United Kingdom Antony James Recruitment Full time

    Antony James Recruitment is seeking a highly organized and detail-oriented Legal Services Coordinator to join their Wills and probate team in Beaconsfield.About the RoleThis full-time position will involve supporting fee earners with various tasks, such as booking appointments and sending emails.Key ResponsibilitiesBooking appointments and sending...

  • Logistics Coordinator

    2 weeks ago


    Marston Green, Solihull, United Kingdom Kinetic Office Recruitment Full time

    Job TitleCustomer Service and Logistics CoordinatorAbout the RoleWe are seeking a highly organized and effective individual to join our team as a Customer Service and Logistics Coordinator. This role will involve processing customer and supplier orders, delivery requests, and accounts to ensure that customer needs and service levels are achieved.Key...


  • Emersons Green, United Kingdom Universal Business Team Full time

    We are currently seeking a Customer Service Administrator to join a well-established, family-run SME based in Bristol. As a Scheduling Assistant you will be the communicator between the Customer, Scheduler and Field Service Engineers. Being friendly and efficient you will inform all stakeholders of the status of all jobs and making sure the details are...