Customer Experience Manager

10 hours ago


Forty Green, United Kingdom Cairn Group Full time
About the Job

As a Customer Experience Manager at Cairn Group, you will play a critical role in ensuring that our guests have an exceptional experience every time they interact with us.

You will collaborate with the department manager to develop strategies for improving customer satisfaction and driving revenue growth. This will involve spearheading the team's efforts in delivering exceptional customer experiences, meeting or exceeding brand standards.

Key Responsibilities:

  • Develop and implement customer experience initiatives to drive satisfaction and loyalty.
  • Collaborate with the department manager to develop strategies for improving customer satisfaction and driving revenue growth.
  • Foster strong relationships with colleagues and stakeholders, promoting a culture of teamwork and open communication.
  • Maintain a keen eye for detail, ensuring accuracy and precision in all aspects of work.

We estimate that this role comes with an annual salary of £32,000 - £42,000.



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