UK Reception and Customer Service Specialist

11 hours ago


Forty Green, United Kingdom Cairn Group Full time
Job Description
We are seeking an experienced Reception and Customer Service Specialist to join our team at Cairn Group. In this role, you will be responsible for providing exceptional customer service to our guests, while also maintaining a clean and welcoming environment.

Responsibilities
Some of your key responsibilities will include greeting guests, answering phone calls and responding to emails, managing reservations and room assignments, and handling customer complaints in a professional and courteous manner.

Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong ability to multitask and work under pressure. A high school diploma or equivalent is required, as is previous experience in a customer-facing role.

Salary
The salary for this position is around £22,000-£28,000 per annum, depending on experience.

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