Hub Operator

2 weeks ago

Chiswick, United Kingdom Allegis Global Solutions Full time

Location: Chiswick, London (on-site)
Hourly pay rate: 18.51 GBP PAYE (or the equivalent in Umbrella)
Duration: 12 months with extension afterwards
Night shifts (with occasional day shifts) General Summary: Based in the London Tech Hub, Ingest Operators are responsible for the preparation, routing, ingesting, and monitoring of incoming feeds required for recording content across both the Eurosport, TNT and Free To Air (FTA) platforms. Duties will also include QC’ing processing and sharing content. Preparing metadata and audio configurations. Managing bookings of Live and non-live feeds. Whilst working closely with production and other departments. Key responsibilities:
Responsible for the QC’ing of entertainment and sports content sent from distribution or recorded internally using AMPP (Asset management) GV.
Ensuring all ingested material is ingested in a timely fashion.
Escalating to relevant departments when the material fails QC by not adhering to broadcast standards.
Managing the transfer of recorded assets to Cloud and Archive.
Routing sources for recordings using the BNCS panel.
Following ‘Fast Track’ workflows to allow assets to be made ready for broadcast quickly.
Preparing scheduled Eurosport, TNT and FTA recordings into the MAM (Media Asset Management) system including production feeds.
Adding critical metadata for recorded feeds for Archive and edit management.
Monitoring live playlists across 5 territories, making sure scheduled events are running on time and amending bookings and recordings when changes to schedules are made.
Preparing live playback to transmission, Cloud or MCR (for further distribution).
Prioritizing Ingest requests from schedulers and sports coordinators.
Coordination with the Preview and edit teams to confirm assets are available.
Close interaction with the internal and external departments to achieve the same goal of processing requests to air.
Submitting daily shift handovers including errors and/or discrepancies etc
Raising critical issues through the escalation process
Responsible for 180 record ports, making sure that all 22 languages are present for each recording
Working independently whilst on nightshifts
Supplying Editors, Sports co-ordinators, and VOD (Video on Demand) with recording information
Able to problem-solve and fix issues independently
Key ability to multitask across the three areas of the team
Assigning of ports for recording, making sure they are booked in a logical manner
Liaising with the Paris team
Multi-task across various communication platforms, talkback, slack, zoom, and emails

Requirements:
Knowledge of television terminology
A minimum of 2 years' experience working in a broadcast environment.
Excellent organisational skills and attention to detail
Knowledge of video / audio equalization equipment including waveform, vector scopes
The ability to effectively prioritize requests
Ability to work unsupervised and remain proactive
Able to work and remain calm under pressure
Excellent people and interpersonal skills, good team player
Excellent communication skills
High levels of initiative, motivation, and time management
Ability to deal with and resolve issues in a timely fashion
Prepared to operate in a fast-paced, high pressure and deadline-driven environment
Able to work a shift pattern roster including weekends and night shift
Capable of working in a fast-paced, quick-moving environment and excellent time management

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