Hub Operator

1 month ago


Chiswick, Greater London, United Kingdom Allegis Global Solutions Full time £19
Job Title: Hub Operator

Allegis Global Solutions is seeking a highly skilled and experienced Hub Operator to join our team. As a key member of our operations team, you will be responsible for the preparation, routing, ingesting, and monitoring of incoming feeds required for recording content across multiple platforms.

Key Responsibilities:
  • Responsible for the quality control of entertainment and sports content sent from distribution or recorded internally using AMPP (Asset Management) GV.
  • Ensure all ingested material is ingested in a timely fashion.
  • Escalate to relevant departments when material fails quality control by not adhering to broadcast standards.
  • Manage the transfer of recorded assets to Cloud and Archive.
  • Route sources for recordings using the BNCS panel.
  • Follow 'Fast Track' workflows to allow assets to be made ready for broadcast quickly.
  • Prepare scheduled Eurosport, TNT, and FTA recordings into the MAM (Media Asset Management) system, including production feeds.
  • Add critical metadata for recorded feeds for Archive and edit management.
  • Monitor live playlists across 5 territories, making sure scheduled events are running on time and amending bookings and recordings when changes to schedules are made.
  • Prepare live playback to transmission, Cloud, or MCR (for further distribution).
  • Prioritize Ingest requests from schedulers and sports coordinators.
  • Coordinate with the Preview and edit teams to confirm assets are available.
  • Closely interact with internal and external departments to achieve the same goal of processing requests to air.
  • Submit daily shift handovers, including errors and/or discrepancies.
  • Raise critical issues through the escalation process.
  • Responsible for 180 record ports, ensuring all 22 languages are present for each recording.
  • Work independently while on night shifts.
  • Supply Editors, Sports Coordinators, and VOD (Video on Demand) with recording information.
  • Able to problem-solve and fix issues independently.
  • Key ability to multitask across the three areas of the team.
  • Assign ports for recording, ensuring they are booked in a logical manner.
  • Liaise with the Paris team.
  • Multi-task across various communication platforms, talkback, Slack, Zoom, and emails.
Requirements:
  • Knowledge of television terminology.
  • A minimum of 2 years' experience working in a broadcast environment.
  • Excellent organisational skills and attention to detail.
  • Knowledge of video/audio equalization equipment, including waveform and vector scopes.
  • The ability to effectively prioritise requests.
  • Able to work unsupervised and remain proactive.
  • Able to work and remain calm under pressure.
  • Excellent people and interpersonal skills, good team player.
  • Excellent communication skills.
  • High levels of initiative, motivation, and time management.
  • Able to deal with and resolve issues in a timely fashion.
  • Prepared to operate in a fast-paced, high-pressure, and deadline-driven environment.
  • Able to work a shift pattern roster, including weekends and night shifts.
  • Capable of working in a fast-paced, quick-moving environment and excellent time management.


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