Monitoring Technician

Location: Chiswick, London (on-site)

Hourly Pay Rate: 18.51 GBP PAYE (or the equivalent in Umbrella)

Duration: 12 months with extension afterwards

Job Summary:

We are seeking a highly skilled Monitoring Operative to join our team in the London Tech Hub. As a key member of our Ingest Operations team, you will be responsible for the preparation, routing, ingesting, and monitoring of incoming feeds required for recording content across both the Eurosport, TNT, and Free To Air (FTA) platforms.

Key Responsibilities:

1. Responsible for the quality control (QC) of entertainment and sports content sent from distribution or recorded internally using AMPP (Asset Management) GV.
2. Ensuring all ingested material is ingested in a timely fashion.
3. Escalating to relevant departments when the material fails QC by not adhering to broadcast standards.
4. Managing the transfer of recorded assets to Cloud and Archive.
5. Routing sources for recordings using the BNCS panel.
6. Following 'Fast Track' workflows to allow assets to be made ready for broadcast quickly.
7. Preparing scheduled Eurosport, TNT, and FTA recordings into the MAM (Media Asset Management) system including production feeds.
8. Adding critical metadata for recorded feeds for Archive and edit management.
9. Monitoring live playlists across 5 territories, making sure scheduled events are running on time and amending bookings and recordings when changes to schedules are made.
10. Preparing live playback to transmission, Cloud, or MCR (for further distribution).
11. Prioritizing Ingest requests from schedulers and sports coordinators.
12. Coordination with the Preview and edit teams to confirm assets are available.
13. Closing interaction with the internal and external departments to achieve the same goal of processing requests to air.
14. Submitting daily shift handovers including errors and/or discrepancies.
15. Raising critical issues through the escalation process.
16. Responsible for 180 record ports, making sure that all 22 languages are present for each recording.
17. Working independently whilst on night shifts.
18. Supplying Editors, Sports coordinators, and VOD (Video on Demand) with recording information.
19. Able to problem-solve and fix issues independently.
20. Key ability to multitask across the three areas of the team.
21. Assigning of ports for recording, making sure they are booked in a logical manner.
22. Liaising with the Paris team.
23. Multi-tasking across various communication platforms, talkback, slack, zoom, and emails.

Requirements:

1. Knowledge of television terminology.
2. A minimum of 2 years' experience working in a broadcast environment.
3. Excellent organisational skills and attention to detail.
4. Knowledge of video / audio equalization equipment including waveform, vector scopes.
5. The ability to effectively prioritise requests.
6. Ability to work unsupervised and remain proactive.
7. Able to work and remain calm under pressure.
8. Excellent people and interpersonal skills, good team player.
9. Excellent communication skills.
10. High levels of initiative, motivation, and time management.
11. Ability to deal with and resolve issues in a timely fashion.
12. Prepared to operate in a fast-paced, high-pressure and deadline-driven environment.
13. Able to work a shift pattern roster including weekends and night shift.
14. Capable of working in a fast-paced, quick-moving environment and excellent time management.