Service Co-Ordinator

4 weeks ago


Kingamps Lynn, United Kingdom CV-Library Full time

Are you a super-organised multitasker with a passion for helping others?

Do you thrive in a busy environment?, If so, we have the perfect opportunity for you

We are looking for a Service Coordinator to join an amazing team to cover maternity leave for 12 months.

Work Hours: 8:30 AM to 5 PM, Monday to Friday 

Our client has a fantastic pension scheme to mental health support and a subsidised canteen and committed to wellbeing.
Benefits:

Excellent Company Pension Scheme 
25 days annual leave plus bank holidays 
Onsite mental health support 
Free onsite parking 
Wellbeing benefits as part of the pension 
HealthCare Cash Plan option 
Onsite subsidised canteen serving tasty meals As a Service Coordinator, you’ll be the heartbeat of the operations

You’ll register service calls, handle customer queries, and allocate work to engineers. With a focus on administration and call handling, you’ll keep the operations running smoothly.

Key Responsibilities:

Register service calls and emails
Allocate and distribute work to engineers
Process incoming invoices and check rates
Cost and complete engineers' worksheets after service calls
Update customer portals with invoice info daily
Order parts and issue quotes for repair work
Communicate with sites to arrange access and check details
Ensure compliance with data protection regulations
You have a keen eye for detail and love administrative tasks
You’re a fantastic communicator who enjoys working with customers and colleagues alike
You have a knack for problem-solving and staying organised
You thrive in a dynamic environment where you can make a difference

Apply now and be part of a vibrant and supportive team that will value your contributions

 Thank you for your interest in this vacancy, which is being advertised by Siamo Bedford, who are acting as an employment agency / business.
One of our Recruitment Specialists will now review your application. Due to the high volume of applications Siamo Recruitment receive, it is with regret we are unable to respond to all candidates directly


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