Volunteer Co-ordinator

1 week ago


King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

You will be supporting the Voluntary Services team with the selection and recruitment of volunteers. This will involve maintaining records of volunteer placements and co-ordinating the arrangements for volunteers’ education, training and support.

You will also work closely with the Voluntary Services Manager within the Corporate Nursing team to identify new opportunities to improve Patient Experience. You will be responsible for supporting voluntary services projects including the patient buggy.
- To support with the selection, recruitment, placement and retention of all volunteers within the Trust in direct patient facing roles in accordance with legislation and the Trust’s Volunteer policy and procedures.
- To support the review and implementation of current process and policies for volunteering
- Manage daily operational and administrative procedures in relation to volunteers.
- To build relationships with colleagues on wards and departments, being the first point of contact for volunteers, ensuring any issues are resolved or escalated to the Voluntary Services Manager.
- To promote the work of the volunteer services team and opportunities for volunteering at events.

The Queen Elizabeth Hospital (QEH) King’s Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.

We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.

We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.

In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).

For further information about this vacancy, please see the attached job description and person specification.



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