Customer Service Administrator 1 year contract

1 month ago


Paddock Wood, United Kingdom CV-Library Full time

Customer Service Administrator

12 month contract

Near Paddock Wood

£24,000 - £25,000 salary
8am - 5pm | 1 hour for lunch
Full training and induction
22 days holiday + bank holidays
Due to the nature of the role being highly collaborative and the need for regular communication with the team, this role is 100% office based.
Medicash & Pension schemesAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We have an exciting opportunity for a Customer Service Administrator to join a dynamic and growing distribution company based near Paddock Wood.

At their office, conveniently located just an 8-minute walk from the local train station, this company is dedicated to delivering an outstanding customer experience. They pride themselves on their excellent reputation in the industry and their commitment to providing top-notch service to their customers.

As the Customer Service Administrator, you will be an integral part of their team, responsible for delivering exceptional customer support. If you have a passion for customer satisfaction and enjoy problem-solving, this could be the perfect role for you

The team are small yet busy, friendly and supportive. You will be working in an open plan office with access to a fully stocked (with hot drinks) staff kitchen and outdoor seating area. You are a short drive from shops/cafes and parking is available next to the building.

The role consists of:

Handle incoming customer inquiries via phone, email and on occasion in person
Provide accurate and timely information to customers regarding products, orders, and deliveries
Resolve customer complaints effectively and efficiently
Maintain customer records and update the customer database
Collaborate with other departments to ensure a seamless customer experience
Contribute to continuous improvement initiatives to enhance customer service processesIs this you?

Previous experience in a customer service role; office, retail, hospitality etc.
Excellent communication and interpersonal skills
Strong problem-solving abilities
Proficient Microsoft Office
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Attention to detail and strong organisational skillsWhat you can expect:

A competitive salary package
Opportunities for career growth and development
A supportive and collaborative work environment
Ongoing training and support to enhance your skills
The chance to make a real impact and contribute to the success of the business
Opportunity to join the company's social event and fun days throughout the year
To join an industry leader who have recently been nominated for a prestigious awardThis is a 12 month contract however there will be a discussion towards the end of the contract about the role becoming a permanent position if business allows.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, then we want to hear from you Join our client's team and be part of their commitment to excellence and customer satisfaction.

This role is being managed by Rhiannon Winn | (url removed) | (phone number removed)

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



  • Paddock Wood, United Kingdom CV-Library Full time

    Customer Service Administrator - 12 month contract Near Paddock Wood £24,000 - £25,000 salary 8am - 5pm | 1 hour for lunch Full training and induction 22 days holiday + bank holidays Due to the nature of the role being highly collaborative and the need for regular communication with the team, this role is 100% office based. Medicash & Pension...


  • Paddock Wood, United Kingdom BCA Full time

    **_Job Role - Customer Service Administrator_** **_Salary - £28,553 (£13.69 an hour)_** **_Location - BCA Paddock Wood_** **_Working Hours - 40 hours per week Monday to Friday 08:45-17:45 with an hour lunch_** **_Type of Employment - Permanent_** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More than just a...


  • Paddock Wood, United Kingdom BCA Full time

    **_Job Role - Customer Service Administrator_** **_Salary - £12.67 an hour (equates to an annual salary of £26,426)_** **_Location - BCA Paddock Wood_** **_Working Hours - 40 hours per week Monday to Friday 08:30-17:30 with an hour lunch_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re...


  • Paddock Wood, United Kingdom Office Angels Full time

    Job Overview:We are seeking a highly skilled and motivated Customer Service Administrator to join our dynamic team based in the Kent area. As an integral part of our office, you will be responsible for delivering exceptional customer support and ensuring seamless interactions with our customers.About the Role:This is a 12-month contract position offering a...


  • Paddock Wood, United Kingdom Alpha Wholesale Full time

    **Job description** to support sales team with administrative tasks, telesales and provide first class customer service. - Answer customer enquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order placement - Process customer orders accurately and efficiently onto INTACT IQ and...


  • Paddock Wood, United Kingdom Office Angels Full time

    Customer Service Opportunity:We are seeking a talented Customer Service Administrator to join our team based in the Kent area. This is a fantastic opportunity to develop your skills and contribute to the success of our business.About the Role:This is a 12-month contract position that offers a competitive salary package, opportunities for career growth and...


  • Paddock Wood, United Kingdom 24-7 Employment Solutions Full time

    We are currently recruiting for an **Client Services Coordinator **for an large packing company in the Paddock Wood area who are looking to add an additional member to the team’s operation. Duties include: - Dealing with clients on a daily basis - Ensuring that Production and clients ideas are matched - Filling out job packs from start to finish - Working...


  • Paddock Wood, United Kingdom 24-7 Employment Solutions Full time

    We are currently recruiting for an **Client Services Coordinator **for an large packing company in the Paddock Wood area who are looking to add an additional member to the team’s operation. Duties include: - Dealing with clients on a daily basis - Ensuring that Production and clients ideas are matched - Filling out job packs from start to finish - Working...


  • Paddock Wood, United Kingdom Happy Dogs Training Ltd Full time

    **Freelance Administrator** Freelancer required for office administration to support a small growing business. - Laddingford, Kent_ **The Role**: To provide office administration, including: - typing - filing - diary management - new customer documentation - proof reading and editing of documentation - data input **Must have**: - Excellent English...


  • Paddock Wood, United Kingdom Fresh Service Full time

    Fresh Service is based in Kent and specialises in storage and distribution of fresh produce. Our clients are worldwide growers, importers and exporters as well as UK based growers. A wonderful new opportunity has arisen within our exciting, friendly, fast moving and successful organisation for: - Night drivers Where applicable, please ensure your CV...


  • Paddock Wood, United Kingdom Office Angels Full time

    Job OverviewOffice Angels is seeking an exceptional Customer Service Representative to deliver outstanding customer service in a dynamic environment with modern technology.Key Responsibilities:Provide top-notch customer support, process orders accurately, and maintain data integrity.Respond promptly to inquiries, resolve complaints efficiently, and...


  • Paddock Wood, United Kingdom Office Angels Full time

    Job Description:As a Customer Service Administrator at Office Angels, you will play a vital role in providing exceptional customer support and ensuring seamless interactions with our customers.About the Role:This is a 12-month contract position that offers a competitive salary package, opportunities for career growth and development, and ongoing training and...


  • Paddock Wood, United Kingdom CV-Library Full time

    HGV Class 1 Car Transporter Drivers Location: Paddock Wood, Kent Shift: Monday to Friday Delivering to: Compounds and Depots Salary: £37,856 - £50,024 (Higher end achievable with performance-based bonuses) Contract Type: Permanent Igloo is recruiting both trainee and experienced HGV Class 1 Car Transporter Drivers for our client based in...


  • Paddock Wood, United Kingdom Scrapco Metal Recycling Ltd Full time

    Weighbridge Administrator 47.5 hours per week Scrapco Metal Recycling Ltd, recycling process begins with the collection of scrap metal and other material’s from businesses, manufacturers, construction sites, government bodies and the general public. Our employees are the driving force of our success. With growth soaring in the UK, it is an exciting time...


  • Walsall Wood, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....


  • Paddock Wood, United Kingdom CV-Library Full time

    Company – Electrical Wholesaler Job Title – Sales Administrator Location - Paddock Wood Salary - Circa £25k We are currently recruiting for a Sales Office Administrator to join our fantastic client in Tonbridge. You will support the external sales team, ensuring all quotations are produced accurately and in the required time frame, whilst...


  • Paddock Wood, United Kingdom ST Selection Full time

    Company – Electrical WholesalerJob Title – Sales AdministratorLocation - Paddock WoodSalary - Circa £25kWe are currently recruiting for a Sales Office Administrator to join our fantastic client in Tonbridge. You will support the external sales team, ensuring all quotations are produced accurately and in the required time frame, whilst upholding the...


  • Paddock Wood, United Kingdom FREEADS Full time

    About Our TeamWe are a dynamic team at FREEADS, dedicated to providing exceptional customer service to our clients. As a Customer Property Services Agent, you will be responsible for assisting customers with their property moves, recommending additional services, and ensuring a seamless transition for our clients.Salary: £30,000 - £40,000 per annum,...

  • Warehouse Operative

    6 months ago


    Paddock Wood, United Kingdom Fresh Service Ltd Full time

    An exciting opportunity has become available for an experienced **Warehouse Operative **to join a very busy distribution center based in **Darenth and Paddock Wood.**We are looking for a motivate individual to join our dynamic warehouse team. We are a well-established storage and Distribution Centre of fresh produce particular expertise in delivering to the...


  • Paddock Wood, United Kingdom Office Angels Full time

    Job DescriptionWe are seeking an Administration and Frontline Support Expert to join our team at Office Angels.Key Responsibilities:Deliver exceptional customer service, process orders accurately, and maintain data integrity.Respond promptly to inquiries, resolve complaints efficiently, and troubleshoot issues effectively.Collaborate in process improvements...