Customer Service Administrator
7 months ago
**_Job Role - Customer Service Administrator_**
**_Salary - £28,553 (£13.69 an hour)_**
**_Location - BCA Paddock Wood_**
**_Working Hours - 40 hours per week Monday to Friday 08:45-17:45 with an hour lunch_**
**_Type of Employment - Permanent_**
**Join the UK’s largest B2B used vehicle service**
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
**Now, this is where you fit in**
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road - the opportunities are endless.
**Main purpose of the role**
To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.
**Your key responsibilities will be**:
- Vehicle production administration, including data entry and document management.
- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
- Provide counter service to customers and visitors.
- Support buyers through the swift resolution of queries and complaints.
- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
- Action requests for information or action from the central Call Centre.
**To be successful, you’ll bring some of the following experience with you**:
- Excellent customer service skills.
- Excellent attention to detail.
- IT skills Salesforce
- Decision making & problem solving
- Influencing & communicating
- Team Player
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
- Company Pension Scheme
- Private Medical Insurance (role dependent)
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained mental health first aiders
And so much more
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
-
Customer Service Administrator
7 months ago
Paddock Wood, United Kingdom BCA Full time**_Job Role - Customer Service Administrator_** **_Salary - £12.67 an hour (equates to an annual salary of £26,426)_** **_Location - BCA Paddock Wood_** **_Working Hours - 40 hours per week Monday to Friday 08:30-17:30 with an hour lunch_** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re...
-
Paddock Wood, United Kingdom Office Angels Full timeCustomer Service Administrator - 1 year contract Location: Near Paddock Wood Salary: £24,000 - £25,000 Hours: 8am - 5pm | 1-hour lunch break Benefits:Full training and induction22 days holiday + bank holidaysMedicash and pension schemes100% office-based role with a collaborative teamAre you passionate about delivering exceptional customer service? Do you...
-
Customer Service Administrator
2 months ago
Paddock Wood, United Kingdom CV-Library Full timeCustomer Service Administrator - 12 month contract Near Paddock Wood £24,000 - £25,000 salary 8am - 5pm | 1 hour for lunch Full training and induction 22 days holiday + bank holidays Due to the nature of the role being highly collaborative and the need for regular communication with the team, this role is 100% office based. Medicash & Pension...
-
Administrative Service Coordinator
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full timeJob Description: Administrative Service CoordinatorWe are seeking a skilled and experienced administrative professional to join our team as an Administrative Service Coordinator at Office Angels. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing administrative support to our customers.The ideal candidate will have...
-
Customer Service Coordinator
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full timeCompany OverviewA dynamic and growing distribution company based near Paddock Wood is seeking a highly skilled Customer Service Administrator to join their team. The company prides itself on delivering an outstanding customer experience, with a commitment to providing top-notch service to its customers.
-
Customer Service Representative
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full timeAbout the Role:This is an exciting opportunity to join a dynamic and growing distribution company as a Customer Service Administrator. The role involves providing exceptional customer support, handling incoming inquiries via phone, email, and in person, and resolving customer complaints effectively.The ideal candidate will have previous experience in a...
-
Customer Service Liaison
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full time**About the Role:**We are seeking a skilled and dedicated Customer Service Administrator to join our dynamic distribution company based in Paddock Wood.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and thrives in a fast-paced environment.
-
Paddock Wood, United Kingdom Office Angels Full timeCustomer Service Administrator - 1 year contract Location: Near Paddock Wood Salary: £24,000 - £25,000 Hours: 8am - 5pm | 1-hour lunch break Benefits:Full training and induction22 days holiday + bank holidaysMedicash and pension schemes100% office-based role with a collaborative teamAre you passionate about delivering exceptional customer service? Do you...
-
Customer Service Coordinator
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full time**Job Title:** Customer Service AdministratorWe are seeking an experienced Customer Service Administrator to join our dynamic team. As a key member of our operations, you will play a vital role in delivering exceptional customer support and ensuring the highest level of service.The successful candidate will have:Previous experience in a customer-facing...
-
Paddock Wood, United Kingdom CV-Library Full timeCustomer Service Administrator - 1 year contract Location: Near Paddock Wood Salary: £24,000 - £25,000 Hours: 8am - 5pm | 1-hour lunch break Benefits: Full training and induction 22 days holiday + bank holidays Medicash and pension schemes 100% office-based role with a collaborative teamAre you passionate about delivering exceptional...
-
Customer Service Team Member
3 weeks ago
Paddock Wood, United Kingdom Office Angels Full timeCustomer Service Administrator Role OverviewWe are seeking a highly skilled Customer Service Administrator to join our team based near Paddock Wood. As a key member of our office, you will be responsible for delivering exceptional customer support and ensuring seamless communication with our clients.About the JobAs a Customer Service Administrator, you will...
-
Customer Service Associate
4 weeks ago
Paddock Wood, United Kingdom Office Angels Full timeJob SummaryWe are seeking a highly skilled Customer Service Administrator to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.The successful candidate will be responsible for delivering exceptional customer support, handling incoming inquiries via phone,...
-
Administrative Customer Care Representative
1 month ago
Paddock Wood, United Kingdom Office Angels Full timeCustomer Service Opportunity:We are seeking a talented Customer Service Administrator to join our team based in the Kent area. This is a fantastic opportunity to develop your skills and contribute to the success of our business.About the Role:This is a 12-month contract position that offers a competitive salary package, opportunities for career growth and...
-
Customer Service Support Specialist
1 month ago
Paddock Wood, United Kingdom Office Angels Full timeJob Overview:We are seeking a highly skilled and motivated Customer Service Administrator to join our dynamic team based in the Kent area. As an integral part of our office, you will be responsible for delivering exceptional customer support and ensuring seamless interactions with our customers.About the Role:This is a 12-month contract position offering a...
-
Customer Service Advisor
7 months ago
Paddock Wood, United Kingdom Alpha Wholesale Full time**Job description** to support sales team with administrative tasks, telesales and provide first class customer service. - Answer customer enquiries and resolve issues in a timely and professional manner - Assist customers with product information, pricing, and order placement - Process customer orders accurately and efficiently onto INTACT IQ and...
-
Customer Service Administrator
1 week ago
Walsall Wood, United Kingdom Wolverhampton Commercial Full time**Customer Service Administrator** **Permanent** **Full Time (40 hours per week)** **Walsall** **£21,000 - £23,000** An excellent opportunity has arisen with my client based in the Walsall area. They are looking to expand their current team with additional members to their customer service department. This is a great opportunity for an individual looking...
-
Administrator
2 weeks ago
Paddock Wood, United Kingdom BCA Full time**Job Title: Administrator** **Location: BCA Paddock Wood** **Salary: £21,065** **Working Hours: Monday to Friday 08:30-17:30 (Working a Saturday every 3 or 4 weeks on a rota). Working hours may defer between branches opening hours.** **Job Status: Permanent** **Main purpose of job**: Administration of the day-to-day tasks performed by the Remarketing...
-
Customer Service Representative
3 weeks ago
Paddock Wood, United Kingdom Tesco Partners Full timeAbout This OpportunityWe are looking for a talented and customer-focused individual to join our team as a Sales Colleague in one of our stores.This is an exciting opportunity to work in a dynamic retail environment, developing your skills and knowledge in customer service, sales, and teamwork.Main ResponsibilitiesProvide exceptional customer service,...
-
Sales Administrator
1 week ago
Paddock Wood, United Kingdom Fowler Welch Full timeCompany Description We are **Fowler Welch** - a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers across the UK. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsible and to promote being an employer of choice. We are looking for a** Sales Administrator...
-
Customer Logistics Admin
1 week ago
Paddock Wood, United Kingdom Recruitment Solutions Full time**Exciting new role just in with fun, family-run company!** We have just taken on a great new opportunity from our client based in Paddock Wood; an amazing business who put their customers (B2B) at the heart of everything they do! This business, who are **national market-leaders** in their field, work with a **huge customer base stretching across the whole...