Customer Service

2 months ago


Tadcaster, United Kingdom CV-Library Full time

I am recruiting for customer service/ coordinators working for an established business with excellent benefits and culture and Hybrid working.

We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.

* Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar.

* Confidence in communicating and an ability to form positive working relationships with technicians and customers.

* Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.

* Proven experience as an ardent team player who wants to succeed.

* The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.

* The ability to stay cool under pressure.

* Organised and able to multitask.

* Strong verbal and written communication ability.

* Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential

* Experience in CRM systems

Pay: £11.65 - £12.16 plus overtime paid at 1.5 and double time.

Hours: Full time- Flexible within our Opening Hours 8am to 8pm 7 days per week or Monday – Friday 8-6 (flexible) – 37.50 or 40 hours per week

Full training (4 days)

This is initially a temporary contract but could lead to a permanent role.

Parking



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