Customer Service Planner

3 months ago


Tadcaster, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

**Customer Service Planner**

**£26,000 plus team bonus**

**Based in Sherburn in Elmet**

**Monday - Friday, either 8-4.30 or 08.30-5pm**

**Main Purpose of the Job**

As a Customer Service Planner you would be office based in Sherburn in Elmet, where you would be responsible for speaking to customers ti plan the work to be carried out they require. you would book the work in for them and manage the fitters diary's. Building a rapport with out clients fitters and the customers.

You will ensure that schedules are met. and keep the customer up to date. This role would requires planning and communication skills, and you will be the first port of call for customers. The challenge in this role is to keep them satisfied, while at the same time, keeping your fitters in the loop and assist with any issues they come across.

**Main Duties**
- Taking calls from customers regarding work that needs to be carried out
- Organising fitters to attend customer's sites.
- Ensuring fitters are allocated correctly.
- Taking responsibility for work and ensuring all jobs are completed efficiently.
- Administration.
- Responding to customer queries in a professional and timely manner.
- Working closely and supporting the sales team with their questions and requests.

**Desirable Skills/Attributes/Personal Qualities**:

- Well presented.
- Professional.
- Enthusiastic.
- Flexible.
- Proactive.
- Punctual.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.

Pay: From £26,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you a proactive individual?· Seeking a hybrid work opportunity that combines office-based responsibilities with remote customer service?· An adept organizer who thrives in a collaborative setting, placing customers and colleagues at the forefront of your efforts?· Eager to join a dedicated team of professionals responsible for coordinating the...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Position Overview:Are you:Seeking a hybrid role that combines office and remote work in a customer service capacity?A detail-oriented individual who thrives in a collaborative atmosphere, placing customers and colleagues at the forefront of your efforts?Interested in becoming part of a dedicated team responsible for coordinating the installation of beverage...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, United Kingdom Innserve Ltd Full time

    **Are you**: - Looking for a hybrid office-based work from home customer service role? - A natural organiser, someone who enjoys working in a collaborative environment, with customers and colleagues, who we place at the core of everything we do? - Interested in joining our growing team of specialists, to plan the installation of drinks dispense equipment at...

  • Customer Service

    2 weeks ago


    Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    About Innserve Ltd Innserve Ltd is a leading provider of drinks dispense solutions, supporting a wide range of events and venues across the UK. From concerts and festivals to stadiums and arenas, we ensure our customers have the perfect beverage experience. The Role: Maintenance Planner As a Maintenance Planner, you'll play a vital role in coordinating our...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    About the Role:Innserve Ltd is seeking a skilled Customer Service Installation Planner to join our team. As a key member of our customer service and field operations, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.Your Key Responsibilities:Act as a first point of contact for Innserve's...


  • Tadcaster, North Yorkshire, United Kingdom Mpac Group Full time

    Position OverviewROLE SUMMARYWe are seeking a Lead Materials Planner to join our dynamic team at Mpac, where your commitment to excellence and collaboration will flourish.TEAM OBJECTIVEOur objective is to develop automation frameworks that empower the manufacturing sector to evolve and thrive, efficiently and effectively.We take pride in our outstanding...


  • Tadcaster, North Yorkshire, United Kingdom Mpac Group Full time

    Position OverviewROLE SUMMARYWe are seeking a Lead Materials Planner to join our dynamic team at Mpac Group, where your commitment to excellence and collaboration will flourish.TEAM OBJECTIVEOur objective is to develop automation frameworks that empower the manufacturing sector to evolve and thrive, efficiently and effectively.We take pride in our...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    **Job Summary**We are seeking a skilled Maintenance Planner to join our team at Innserve Ltd. As a key member of our customer service and field operations team, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.**Key Responsibilities**Act as a first point of contact for Innserve's colleagues...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    **Job Summary**We are seeking a skilled Maintenance Planner to join our team at Innserve Ltd. As a key member of our customer service and field operations team, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.**Key Responsibilities**Act as a first point of contact for Innserve's colleagues...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full time

    Job DescriptionRole OverviewWe are seeking a highly organized and customer-focused Maintenance Planner to join our team at Innserve Limited. As a key member of our customer service and field operations team, you will play a vital role in planning and scheduling daily activities for our installations and maintenance teams.Key ResponsibilitiesAct as a first...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Limited Full time

    Job DescriptionRole OverviewWe are seeking a skilled Customer Service Specialist to join our team at Innserve Limited. As a Diagnostics Advisor, you will be the first point of contact for our customers, providing exceptional customer service and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide high-quality customer service to...


  • Tadcaster, North Yorkshire, United Kingdom EG Group Full time

    Position: Customer Service Representative at EG GroupLocation: Not Specified Work Schedule: Part-Time / Full-Time Opportunities Available / Permanent Role Compensation: Competitive Hourly Rate Company: EG Group What does the role entail? We are seeking enthusiastic and committed customer service representatives to join our friendly team at EG Group. In this...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator - Installations. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesManage...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you a proactive individual looking for a unique part-time opportunity?At Innserve Ltd, we are seeking a dedicated Customer Service Installations Coordinator to join our dynamic team. This role offers a hybrid working model, allowing you to work flexibly for 21 hours from Wednesday to Friday.Your responsibilities will include:Handling installation...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits**: - A salary of £22,656 pa (pro rata for part time) with bonus/incentive scheme - 31 days annual leave per year - Life assurance, healthcare, discounts from leading brands, welfare scheme, company pension scheme with employer contributions, and highest spec equipment for home/remote working. - Industry leading training with ongoing support plus...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    **About the Role**We are seeking a skilled Customer Service Specialist to join our team as a Diagnostics Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the hospitality industry.**Key Responsibilities**Provide timely and effective support to customers via...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you a proactive individual?· Seeking a hybrid role that combines office-based work with remote flexibility in a full-time, temporary position?· An organized professional who thrives in a collaborative setting, placing customers and colleagues at the forefront of your efforts?· Eager to join a dedicated team of specialists responsible for planning the...