Customer Service Advisor

2 months ago


Tadcaster, United Kingdom TribePost Full time

**Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks

**We are Innserve Ltd, we keep Britain pouring**

Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK.

Our Customer Service Centre in Tadcaster plays a key role in ensuring our customers can keep pouring drinks for their patrons.

No previous experience needed - if you have great administrative and customer service skills, you’ll thrive in this post.

**The Role - Customer Service Advisor**:

- Fully comprehensive training will be provided.
- You’ll be speaking to customers over the phone, giving them assistance with their drinks dispense equipment. You’ll determine if diagnostic help can be give over the phone to fix the problem straight away or whether a visit from a specialist technician needs to be booked.
- Logging calls and following up on diagnosed calls to ensure great customer service is always given.
- Hybrid working available - we are flexible to work around you (our team normally spend 60% of their time at home and 40% in the office).

**Who are we looking for?**
- You will be approachable and helpful to provide a high level of customer service.
- You will have excellent verbal communication skills.
- You will be able to effectively use a computer during real-time conversations with customers.
- You will be a strong team player who wants to succeed.
- You will be happy to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
- An understanding of the licensed trade would be a distinct advantage, but not essential.
- No previous experience needed

**Shift Patterns**:
**Shift Pattern A - 17 hours per week (Wednesday 11.30-18.00, Thursday 11.00-17.00, Friday 11.00-17.00)**

**Shift Pattern B - 16 hours per week (Monday 11.30-17.00, Tuesday 11.30-18.00, Wednesday 11.30-17.00)**

If you feel you have the necessary skills and experience to be successful in this role, click on ‘APPLY’ today, forwarding an up-to-date copy of your CV for consideration in the first instance

We’d love to hear from you. Innserve is committed to being an equal opportunity employer.

No agencies please.



  • Tadcaster, United Kingdom Qualtech Resourcing Full time

    Qualtech Resourcing are proud to be working alongside a well known and long standing client in a car dealership company based in Leeds (LS24) The hours are Monday-Friday 8.00AM-5.00PM **The Pay** Salary up to £27,000 depending on experience Roles & Responsibilities Undertaking service reception activities including job quoting, vehicle bookings, diary...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits**: - A salary of £22,656 pa (pro rata for part time) with bonus/incentive scheme - 31 days annual leave per year - Life assurance, healthcare, discounts from leading brands, welfare scheme, company pension scheme with employer contributions, and highest spec equipment for home/remote working. - Industry leading training with ongoing support plus...


  • Tadcaster, United Kingdom Innserve Ltd Full time

    **Are you**: - Looking for a hybrid office-based work from home customer service role? - A natural organiser, someone who enjoys working in a collaborative environment, with customers and colleagues, who we place at the core of everything we do? - Interested in joining our growing team of specialists, to plan the installation of drinks dispense equipment at...

  • People Advisor

    2 months ago


    Tadcaster, United Kingdom Innserve Ltd Full time

    **Are you**: - Experienced within the Human Resources or People Team of a fast-paced business? - Someone who enjoys working with colleagues to proactively support them through sickness absence, supporting with mental health awareness and wellbeing initiatives? - Available to start working as soon as possible in a 6-month fixed term contract? **You’ll...


  • Tadcaster, North Yorkshire, United Kingdom EG Group Full time

    Position: Customer Service Representative at EG GroupLocation: Not Specified Work Schedule: Part-Time / Full-Time Opportunities Available / Permanent Role Compensation: Competitive Hourly Rate Company: EG Group What does the role entail? We are seeking enthusiastic and committed customer service representatives to join our friendly team at EG Group. In this...


  • Tadcaster, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

    **Customer Service Planner** **£26,000 plus team bonus** **Based in Sherburn in Elmet** **Monday - Friday, either 8-4.30 or 08.30-5pm** **Main Purpose of the Job** As a Customer Service Planner you would be office based in Sherburn in Elmet, where you would be responsible for speaking to customers ti plan the work to be carried out they require. you...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Engaging Customer Support RoleWe are on the lookout for dedicated individuals eager to embrace a distinctive customer support position that transcends the conventional. If you possess problem-solving skills and a commitment to exceptional customer care, this opportunity may be ideal for you. Become a part of our team of customer support diagnostics experts...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you a proactive individual looking for a unique part-time opportunity?At Innserve Ltd, we are seeking a dedicated Customer Service Installations Coordinator to join our dynamic team. This role offers a hybrid working model, allowing you to work flexibly for 21 hours from Wednesday to Friday.Your responsibilities will include:Handling installation...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you:· Seeking a distinctive role in customer service?· Interested in a flexible work arrangement, including remote work opportunities?· A natural troubleshooter, eager to advance your career in a unique direction?· Keen on joining our expanding team of customer service diagnostics experts who support various sectors including hospitality, events, and...


  • Tadcaster, United Kingdom TribePost Full time

    **Benefits Available**: BUPA healthcare, Company Pension Scheme, 31 days holiday (pro rata), Free parking, Free tea / coffee / soft drinks! **We are Innserve Ltd, we keep Britain pouring!** Here at Innserve we supply, install and maintain beer and drinks systems to over 80000 outlets across the UK. Our Customer Service Centre in Tadcaster plays a key role...


  • Tadcaster, North Yorkshire, United Kingdom Innserve Ltd Full time

    Are you:· Seeking a distinctive role in customer service that breaks the mold?· Eager for a hybrid work environment, allowing for at least two days of remote work each week?· A natural troubleshooter, prepared to steer your career in an innovative direction?· Interested in becoming part of our expanding team of customer service diagnostics experts who...

  • Recruitment Advisor

    1 month ago


    Tadcaster, United Kingdom Mpac Group Full time

    THE POSITIONWe are looking for an internal Recruitment Advisor to embark on a rewarding journey with us at Mpac, where your passion for quality and teamwork will thrive.TEAM MISSIONOur mission is to create automation ecosystems that enhance the manufacturing world to adapt and grow, effectively and efficiently.We pride ourselves on our exceptional service,...

  • Recruitment Advisor

    1 month ago


    Tadcaster, United Kingdom Mpac Lambert Full time

    The Position We are looking for an internal Recruitment Advisor to embark on a rewarding journey with us at Mpac, where your passion for quality and teamwork will thrive. Team Mission Our mission is to create automation ecosystems that enhance the manufacturing world to adapt and grow, effectively and efficiently. We pride ourselves on our exceptional...

  • Service Coordinator

    2 months ago


    Tadcaster, United Kingdom Mpac Lambert LTD Full time

    Job Name: Service Co-Ordinator Job group: Services Reports to: Services Lead - Commercial Purpose of the role The Service Co-Ordinator will give our customers the best price, quality and response for all Service RFQ’s. They will process orders received in a timely manner and assist with co-ordination of Service activities. Key Accountabilities -...

  • Service Administrator

    3 months ago


    Tadcaster, United Kingdom Mpac Lambert LTD Full time

    **Who are we?** At Mpac, we’ve been helping businesses evolve to meet new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centers around our people, we want the best minds to be part of our team and we remain...

  • Service Coordinator

    2 months ago


    Tadcaster, United Kingdom ATA Recruitment Ltd Full time

    **Service Coordinator**: - Location- Tadcaster- Job Type- Permanent- Salary- £25000 - 30000 per year Pension + Benefits- Contact Andrew Bairstow- Call 07917 043 687- Reference AB7789Service Coordinator £25K-£30K + Matched pension Scheme Based in Tadcaster The Company: A technology focused manufacturing company, this well established business design...

  • Service Administrator

    3 months ago


    Tadcaster, United Kingdom Mpac Lambert LTD Full time

    Mpac Group PLC are a global automation engineering company dedicated to providing remarkable bespoke products and exceptional services. Our commitment to excellence, coupled with our unconventional thinking, has made us a leader in cutting-edge automation processes. Working across healthcare, medical and consumer goods sectors, we help companies create life...

  • Service Coordinator

    2 months ago


    Tadcaster, United Kingdom ATA Recruitment Ltd Full time

    **Service Coordinator**: - Location- Tadcaster- Job Type- Permanent- Salary- £25000 - 30000 per year Pension- Contact Andrew Bairstow- Call 07917 043 687- Reference AB56946Service / Spare Parts Coordinator £25K-£30K + Matched pension Scheme Based in Tadcaster The Company: A technology focused manufacturing company, this well established business...