Customer Service Advisor Car Dealership

3 months ago


Tadcaster, United Kingdom Qualtech Resourcing Full time

Qualtech Resourcing are proud to be working alongside a well known and long standing client in a car dealership company based in Leeds (LS24)

The hours are Monday-Friday 8.00AM-5.00PM

**The Pay**
Salary up to £27,000 depending on experience

Roles & Responsibilities Undertaking service reception activities including job quoting, vehicle bookings, diary management, customer data capture, vehicle electronic health checks, invoicing, and all other related activities Meeting and greeting customers on Service Reception
Responding to customer’s technical queries in a manner that is easily understood
Liaising with customers to report on vehicles and gain authority for any additional work that may need carrying out
Ensuring all customer facing service documentation is completed accurately and in line with manufacturer guidelines and standards Assisting with local customer vehicle collection & deliveries where required
Assisting and providing cover in the Parts department with parts ordering, stock management, parts sales, and invoicing
Maintain effective liaison with sales and workshop teams

This is very hands-on role and the successful applicant will : Have previous experience in a Service Advisor role in a franchise dealership environment Have good mechanical awareness and understanding of cars and parts Be enthusiastic, friendly, and helpful
Listen effectively and communicate confidently and clearly
Approach every situation with a desire to understand and deliver Be flexible and enjoy working quickly and accurately in a fast-paced team environment
Be honest with high levels of integrity

**How to apply**

Qualtech Resourcing, an employment business, incorporated over fifteen years ago, it was our intention then as it is today, to offer an industry specific recruitment solution bespoke to our clients.

Concentrating our efforts on six core sectors of Industry - Warehousing, Production, Manufacturing, Commercial, Finance and Engineering, we are currently supporting with the recruitment of a customer service advisor for our prestigious client.

**Job Types**: Full-time, Permanent

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person


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