Customer Operations Advisor
7 days ago
Job Title: Customer Operations Advisor
Job Location: Tadcaster
ABOUT US
- We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day lives from your breakfast in the morning, to the microchips in your mobile and even supporting the NHS. We have over 7500 specialist colleagues in 20 countries adding ERIKS Value for industrial customers worldwide. Over the last 80 years, we continued to embed an entrepreneurial spirit and through our passion, specialism and innovation, we make industry work better.
ABOUT YOU
- Your main skills will include:
Stores Operative skills
Attention to detail
Customer focus
Communication
ABOUT THE ROLE
- In this role you’ll be responsible for - and be passionate about - connecting our customers with ERIKS specialism and innovation, continually developing and furthering our (and your) partnership with them.
Supported by the ERIKS family, you’ll ensure when it comes to contract renewal, it’s not a question of if.
Key Responsibilities
- Stores operative responsibilities onsite with the customer
- Receiving, checking, ordering, and issuing of parts, dealing with customer stock requests,
- General housekeeping activities as required onsite
- Supporting Customer Operations Supervisor and onsite team
ABOUT OUR OFFER
- In return for your passion and commitment, we offer trust, support and bespoke training to help ensure you continue to grow and thrive with us.
We empower all our employees to drive their own career and a development path and always look to grow our future leaders from within. Our internal Talent team will give you the tools you need to succeed in your career, and the ERIKS family will give you any support and guidance you may need to use them effectively.
- On top of a competitive salary our benefits include:
- 25 days plus bank holidays annual holiday entitlement
- Contributory Pension
- Bike to Work Scheme
ABOUT OUR ENVIRONMENT
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