Part Time Customer Service Advisor

1 week ago


Tadcaster, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time

Opportunity now available to work out of our client's Head Office in Tadcaster as **Part Time Customer Service Advisor** working 18 hours per week within a busy and fast paced environment.

**As the successful Part Time Customer Service Advisor your duties will include**:

- Taking inbound technical service calls from clients who require immediate assistance with their specialist equipment.
- You will act as first point of contact, therefore always performance in an approachable, helpful manner providing a high level of customer service at all times.
- Ensuring all calls are logged from customers for any additional technical assistance.
- Assist clients in diagnosing simple issues before escalating.

You will be provided with full training on the business' specialism ensuring you are setup to provide an outstanding level of service.

This training takes place on site in their specialist training centre and professional trainers/ coaches who are also on hand day to day for additional support.

Working hours will consist of Monday 9am - 5pm, Tuesday 10am - 6pm and Friday 4pm - 8pm.

To succeed in this role you will need to be self-motivated, enthusiastic and confident whilst delivering excellent customer service. Have an outstanding level of communication with a great telephone manner and have the ability to learn new ways of working,systems etc.

Salary offering up to £12.47 per hour.



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