Support Desk Administrator

1 month ago


Saint Ives, United Kingdom CV-Library Full time

Support Desk Administrator

Cambridgeshire

£24,440

Resourcing Group have an exciting opportunity to join a company who are the nationwide supplier of facilities maintenance services with over 34 years' experience delivering M&E building services maintenance to the corporate

Job Description

My client is looking for a responsible Support Desk Administrator to join our team. You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors. Your main duties will be to keep our in house and client systems up to day. Liaise with client, engineers and subcontractors to ensure works are booked in and completed on time. Dealing with incoming calls and emails quickly and efficiently to ensure the highest quality of standards are kept. A successful candidate should be able to demonstrate strong attention to detail along with the ability to discover potential risks

Key Responsibilities

Ensuring all client instructions are logged
Dealing with incoming calls and emails
Allocation of jobs to engineers and sub-contractors
Recording all communication and arrangements on our in house system along with client portals
Chasing for updates and paperwork
Communication with colleagues/team - keeping them informed of client changes/requirements
Deliver outstanding customer service by responding promptly, remaining courteous and professional at all times
Escalate requests where a satisfactory resolution has not been provided or where a higher level of management input is required
Recording of daily conference calls with engineersIdeal Candidate:

Essential:

Proven ability to accurately follow procedures
Comfortable and professional on calls and emails
Flexible and adaptable at any given moment, and able to work to timescales
Ability to work under pressure with a can do attitude
Organized with effective time management and ability to multitask
Work well as part of a team
Previous administration experience for at least 1 yearInterested?

Contact Liv Longstaff-Browne

(url removed)

Resourcing Group is acting as an Employment Agency in relation to this vacancy



  • Saint Ives, United Kingdom Resourcing Group Full time

    Support Desk Administrator Cambridgeshire £24,440 Resourcing Group have an exciting opportunity to join a company who are the nationwide supplier of facilities maintenance services with over 34 years' experience delivering M&E building services maintenance to the corporate Job Description My client is looking for a responsible Support Desk...


  • Saint Ives, United Kingdom CV-Library Full time

    Support Desk Administrator St Ives, Cambridgeshire £23,500 per annum Resourcing Group have an exciting opportunity to join a company who are the nationwide supplier of facilities maintenance services with over 34 years' experience delivering M&E building services maintenance to the corporate Job Description My client is looking for a...


  • Saint Ives, United Kingdom Resourcing Group Full time

    Support Desk Administrator Cambridgeshire £24,440Resourcing Group have an exciting opportunity to join a company who are the nationwide supplier of facilities maintenance services with over 34 years' experience delivering M&E building services maintenance to the corporateJob DescriptionMy client is looking for a responsible Support Desk Administrator to...


  • Saint Ives, United Kingdom Cambridge Maintenance Services Full time

    Cambridge Maintenance Services are looking for a responsible Support Desk Administrator to join our team. You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors. **Key Responsibilities** - Ensuring all client instructions are logged - Allocation of jobs to engineers and...


  • Saint Ives, United Kingdom Cambridge Maintenance Services Full time

    Cambridge Maintenance Services are looking for a responsible Support Desk Administrator to join our team. You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors. **Key Responsibilities** - Ensuring all client instructions are logged - Allocation of jobs to engineers and...


  • Saint Ives, United Kingdom Cambridge Maintenance Services Full time

    Cambridge Maintenance Services are looking for a responsible Support Desk Administrator to join our team. You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors. **Key Responsibilities** - Ensuring all client instructions are logged - Allocation of jobs to engineers and...


  • Saint Ives, United Kingdom CV-Library Full time

    My client based in St Ives, Cambridgeshire is currently recruiting for a Support Desk Administrator to join their team on a Full-Time Permanent basis. You will be part of a team providing a quality service for their clients. The Quotes Department is fast paced dealing with incoming emails quickly and efficiently to ensure the highest quality of standards are...


  • Saint Ives, United Kingdom CV-Library Full time

    My client based in St Ives is currently recruiting for a Service Desk Administrator to join their team on a Full-Time Permanent basis. You will be part of a team providing a quality service for their clients. The Quotes Department is fast paced dealing with incoming emails quickly and efficiently to ensure the highest quality of standards are kept. Salary...

  • Helpdesk Administrator

    6 months ago


    Saint Ives, United Kingdom Cambridge Maintenance Services Full time

    **Job Title - Support Desk Administrator** **Location St. Ives, Cambridgeshire** Cambridge Maintenance Services are looking for a responsible Support Desk Administrator to join our team. You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors. Key Responsibilities - Ensuring...


  • Saint Ives, United Kingdom CV-Library Full time

    Senior Service Desk Analyst Location: St Ives, Cambridgshire Reports to: IT Service Desk Manager Job Type: Full-Time Salary Range: £35,000 Work Hours: 9am - 5.30pm, week days, no shift pattern Job Purpose: We are looking for an experienced Senior Service Desk Analyst to join our dynamic IT support team. In this role, you will provide technical...


  • Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300

    About the Company: Equals One Ltd is a leading provider of facilities management services, enabling our clients to maximise their building's performance. We pride ourselves on our commitment to people and technology, empowering our clients to unlock the potential of their assets.">Job Description: We are looking for a Service Desk Team Lead to oversee the...


  • Saint Ives, Cambridgeshire, United Kingdom Equals One Ltd Full time £27,300

    We are seeking a highly skilled Service Desk Operations Manager to join our team at Equals One Ltd.The successful candidate will be responsible for overseeing the daily operations of our service desk team, ensuring efficient and high-quality support for clients. They will determine and coordinate workflows to drive efficiencies, set priorities, and delegate...


  • Chalfont Saint Peter, United Kingdom Frontline Security Solutions UK Full time

    **Company Description** Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Frontline Security Solutions, we have an opportunity for a **Service Desk Administrator** to join our fantastic, high performing team based in **Chalfont St Peter** on a **permanent, full time basis** **About Us, Our Culture & What...


  • Saint Ives, United Kingdom 1st Choice Recruitment Full time

    Sales Support Administrator St Ives PH30089b Our client is a small expanding company, and this role offers an exciting opportunity for a sales or training support administrator. Your focus will be to deliver a wide range of high-quality support services to both existing and new clients - involving general telephone and administrative support. Once...


  • Saint Ives, United Kingdom CV-Library Full time

    Duties: Update tracker from company database and populate fields (e.g. cost, Batch codes) Starting Customer complaint investigation forms and send out to relevant person Chase departments on open any Investigations Take sufficient minutes of 2 short daily H&S morning meetings. Important but fairly informal. Take minutes of SHEQ annual meeting. Employees...


  • St Ives, Cornwall, United Kingdom Portman Dental Care Full time

    Job SummaryThe role of a Dental Front Desk Coordinator at Portman Dental Care involves providing exceptional patient care and administrative support in a friendly and professional environment. Located in St Ives, this part-time position is ideal for individuals with previous front-of-house experience in a dental or healthcare setting.About the RoleThis...


  • Chalfont Saint Peter, United Kingdom Chubb Fire & Security Group Full time

    Company Description Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Frontline Security Solutions, we have an opportunity for a Service Desk Administrator  to join our fantastic, high performing team based in  Chalfont St Peter  on a  permanent, full time basis About Us, Our Culture & What...


  • St Ives, Cornwall, United Kingdom Resourcing Group Full time

    Resourcing Group has an exciting opportunity for a Support Desk Administrator to join their dynamic and fast-paced team. The successful candidate will be responsible for providing a central point of contact for clients, engineers, and sub-contractors. Key duties include keeping in-house and client systems up-to-date, liaising with stakeholders to ensure...


  • St Ives, Cornwall, United Kingdom Hallmark Care Homes Full time

    About Hallmark Care HomesWe're a family-run provider of care homes across the UK, dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. Our 22 care homes are equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.The RoleWe...


  • Saint Peters, Kent, United Kingdom New Appointments Group Full time

    We are seeking a highly skilled Front Desk Coordinator to join our team at New Appointments Group.This is an exciting opportunity for an experienced professional to take on a temporary assignment, operating the switchboard and providing exceptional customer service to visitors.As a Front Desk Coordinator, you will be responsible for handling basic...