Housing Officer

1 month ago


Sheffield, United Kingdom CV-Library Full time

Housing Officer (Rents)

Temporary-Full Time– 12 Months

We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of helping tenants to ensure that their rent obligation can be met.

As a Rents Housing Officer, you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues in the Landlord Services Directorate and external partners to ensure an effective front line service is provided. You will be instrumental in maximising rental income by providing support, collecting rent, giving debt advice, and providing information and assisting tenants with benefit related queries.

South Yorkshire Housing Association (SYHA) is a charitable organisation managing more than 6,000 homes and supporting hundreds of people to lead independent lives. Our ideal candidate will have:

* Ability to work as a member of a team

* Welfare and Benefit knowledge including Universal Credit

* Experiencing of liaising with external agencies

* Ability to work on own initiative and independently

* Ability to deal with difficult and stressful situations

* Ability to demonstrate working knowledge of tenancy agreements

* Excellent numerical skills

* Excellent communication skills

* Excellent digital skills (including Word, Excel, and CX Housing Management System)

* Must be passionate about customer care.

* This post attracts essential car user status: therefore, the post holder must have a full driving license and access to a vehicle during working hours. Car parking facility will be provided.

Some of SYHA’s Benefits:

* Generous holiday entitlement – 27 days annual leave, statutory bank holidays, plus an additional 4 SYHA days

* Flexible working options including Flexi Time, Condensed Hours, Part Time

* Excellent benefits including SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts

* Westfield Health (employer paid)

Salary Scale: 4B/C - £32,537

Working Hours: Full time 37 hours

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

For an Informal Discussion Contact: Janet Hartley (phone number removed) and Darren Joyce (phone number removed) - Rent Team Leaders

Closing Date 27th October 2024

Interview Date:8th November 2024


  • Housing Officer

    2 weeks ago


    Sheffield, United Kingdom South Yorkshire Housing Association Full time

    Housing Officer (Rents)Temporary-Full Time– 12 MonthsWe have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of...

  • Housing Officer

    5 months ago


    Sheffield, United Kingdom South Yorkshire Housing Association Full time

    **Housing Officer (Income Management)** **Temporary - 12 months, Full Time - 37 Hours** We have an exciting opportunity for a Housing Officer in the Income Management Team in Landlord Services. The vacancy comes at an important time as we try to embed a new approach and processes in the team. The role plays a key part in ensuring that we sustain tenancies...

  • Housing Officer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom South Yorkshire Housing (SYHA) Full time

    Housing Officer Job DescriptionWe are seeking a skilled and compassionate Housing Officer to join our team at South Yorkshire Housing Association (SYHA). As a key member of our Income Management Team, you will play a vital role in supporting tenants who are struggling to pay their rent.Your primary responsibility will be to work closely with tenants,...

  • Housing Officer

    5 months ago


    Sheffield, United Kingdom Securo group ltd Full time

    Job role: Housing Officer Days: Monday to Friday Times: 8am to 6pm Wage: £26 - £29K based on experience Location: Sheffield Essential skills: - A good working knowledge of Microsoft, Word, Excel, Outlook and Teams. **Responsibilities**: - Reporting - Client inductions - Client Welfare and Safeguarding - Data Tracking - Leadership - Engagement with...

  • Housing Officer

    1 month ago


    Sheffield, United Kingdom SYHA Remote Work Freelance Full time

    Housing Officer (Rents) Temporary-Full Time- 12 Months We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record...


  • Sheffield, Sheffield, United Kingdom Reed Full time

    Housing Solutions Officer - Part-timeWe are seeking a part-time Housing Solutions Officer to join our Private Rented Solutions Team at Sheffield City Council. This role is crucial in assisting individuals in securing quality private sector housing, establishing long-term tenancies, and preventing homelessness.Key Responsibilities:Work towards preventing...


  • Sheffield, United Kingdom CV-Library Full time

    Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – Homebased Join Us in Transforming Lives in Social Justice and Housing Management! This role requires regular travel across an allocated area and therefore, a Full Driving...


  • Sheffield, United Kingdom CV-Library Full time

    Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – Homebased. The post is located within Yorkshire/Humber area and the applicant will need to live/be local to this area.   Join Us in Transforming Lives in Social Justice...


  • Sheffield, United Kingdom Sheffield City Council Full time

    Do you want to help vulnerable households in need? Do you put the person at the centre of what you do? Do you have the resilience to thrive in a busy working environment? If so, we would love you to apply for the post of Housing Sustainability Officer in the Housing First team. The role This is a fantastic opportunity to join a busy, exciting...

  • Housing Officer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom SYHA Full time

    Job Title: Housing Officer - Rents SpecialistWe are seeking a skilled and experienced Housing Officer to join our team in the Income Management Team. As a Housing Officer - Rents Specialist, you will be responsible for providing support and advice to tenants who are struggling to pay their rent.Key Responsibilities:Provide expert advice and guidance to...

  • Office Administrator

    5 months ago


    Sheffield, United Kingdom Green Bridge Community Housing Full time

    _**Join Us - Be a bridge to a brighter future!**_ - **WE ARE LOOKING FOR A CANDIDATE WITH IMMEDIATE START!**_ Green Bridge Community Housing (GBCH) is a supported accommodation provider operating in South Yorkshire, West Yorkshire, and the West Midlands. We empower vulnerable adults to (re)integrate into mainstream society through the provision of safe and...

  • Housing Officer

    5 months ago


    Sheffield, United Kingdom Acis Group Full time

    Job Advert **Who are Acis?** We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    Job SummaryWe are seeking an experienced and motivated Policy and Support Officer to join our Revenues and Benefits Policy and Support Team at Sheffield City Council.About the RoleThis is a fantastic opportunity for someone who wants to work as part of a team providing support to some of the Council's most vulnerable residents. As a Policy and Support...


  • Sheffield, Sheffield, United Kingdom Nacro Full time

    About the Role We are seeking a skilled and compassionate Housing Support Officer to join our team at Nacro. As a key member of our community living team, you will play a vital role in supporting individuals with accommodation needs. Key ResponsibilitiesManage a caseload of individuals with varying accommodation needs, providing tailored support and...

  • Housing Officer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom SYHA Full time

    pWe are seeking a skilled Housing Officer to join our Income Management Team in the Landlord Services Directorate. As a Rents Housing Officer, you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues and external partners to provide an effective front-line service./ppKey...


  • Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    This role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST) and is based in Sheffield City Council.The Tenancy Sustainment Officer will provide support on two broad functions of the TEST team:SafeguardingTraining and CPD delivery to HousingThe successful candidate will support the team in ensuring that Housing systems...

  • Housing Officer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom SYHA Full time

    Job Summary:We are seeking a skilled Housing Officer to join our Income Management Team in the Landlord Services Directorate. As a Housing Officer, you will be the primary contact for tenants who are concerned about paying their rent.Key Responsibilities:Work collaboratively with colleagues and external partners to provide an effective front-line...


  • Sheffield, United Kingdom Green Bridge Community Housing Full time

    Job Overview: To form and maintain strong links of engagement with current and potential future landlords, property investors and developers, who are willing to provide private tenancies to vulnerable adults via Green Bridge Community Housing (GBCH). **Duties**: - Build and maintain a good working relationship with landlords, property investors and...


  • Sheffield, United Kingdom Bridge of Hope Full time

    Job Role: Tenancy Support Worker Job Location: Derby **Salary**: £11.50-£12.50ph Shifts: Temp to Perm - Days As one of the largest social care agencies in the UK, Brook Street Social Care have some exciting short - and long-term opportunities for Support Workers within homelessness services and hostels. You will be working as part of a team to assist...

  • Housing Officer

    4 weeks ago


    Sheffield, Sheffield, United Kingdom SYHA Full time

    Job SummaryWe are seeking a skilled and compassionate Housing Officer to join our team in the Income Management Team. As a key member of our Landlord Services Directorate, you will play a vital role in providing exceptional customer care and supporting tenants who are experiencing financial difficulties.Your primary responsibility will be to work...