Housing Officer
5 months ago
Job Advert
**Who are Acis?**
We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this, we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.
Your role is all about being the face of Acis in our communities. You’ll be at the front line, making a real difference to our customer’s lives and taking great satisfaction in that.
**Please note this is a job share due to internal progression**. As such communication and teamwork is paramount to this position.
**As an Area Service Manager, a typical day might include**:
- Being out and about amongst our communities and customers
- Understanding tenancy issues and helping guide next steps.
- Helping customers find and settle in their new home through property viewings and sign ups.
- Working closely with a variety of stakeholders on estate management issues
- Investigating and responding to antisocial behaviour
- Seeking access to properties for servicing and repairs, especially for gas safety checks
- Carrying out Neighbourhood Audits to identify any health and safety risks, improvements that could be made and other issues such as fly tipping and repairs.
- Supporting and working with various agencies and partners
- Inspections and checks of our over 55’s accommodation including legionella and fire regulations checks.
**Some of the experience/skills we need to consider you**:
- A good standard of education (minimum Level 2 Numeracy & Literacy, or equivalent)
- Computer literacy and have a good working knowledge of PC based office management systems - you will need to use these to do the job.
- A strong customer focussed approach both externally and internally.
- Be committed to working as part of our team.
- Direct housing management experience and an expectation that you will work in a result driven, and outcome focussed environment.
- Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions.
- An ability to communicate effectively.
- Resilience. Working in social housing is a challenging but rewarding career, you’ll be helping to bring real change to our customer’s lives.
**What will make you stand out from the crowd**:
- A housing management qualification would be of benefit.
- It would be great if you have some knowledge of community development - we want to play our part in creating and supporting thriving communities and neighbourhoods.
- You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.
**Being part of the Acis team, you’ll get**:
- Generous holiday entitlement - 25 days leave plus bank holidays (pro rata)
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit
-
Housing Officer
2 weeks ago
Sheffield, United Kingdom South Yorkshire Housing Association Full timeHousing Officer (Rents)Temporary-Full Time– 12 MonthsWe have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record of...
-
Housing Officer
5 months ago
Sheffield, United Kingdom South Yorkshire Housing Association Full time**Housing Officer (Income Management)** **Temporary - 12 months, Full Time - 37 Hours** We have an exciting opportunity for a Housing Officer in the Income Management Team in Landlord Services. The vacancy comes at an important time as we try to embed a new approach and processes in the team. The role plays a key part in ensuring that we sustain tenancies...
-
Housing Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom South Yorkshire Housing (SYHA) Full timeHousing Officer Job DescriptionWe are seeking a skilled and compassionate Housing Officer to join our team at South Yorkshire Housing Association (SYHA). As a key member of our Income Management Team, you will play a vital role in supporting tenants who are struggling to pay their rent.Your primary responsibility will be to work closely with tenants,...
-
Housing Officer
2 months ago
Sheffield, United Kingdom CV-Library Full timeHousing Officer (Rents) Temporary-Full Time– 12 Months We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track...
-
Housing Officer
5 months ago
Sheffield, United Kingdom Securo group ltd Full timeJob role: Housing Officer Days: Monday to Friday Times: 8am to 6pm Wage: £26 - £29K based on experience Location: Sheffield Essential skills: - A good working knowledge of Microsoft, Word, Excel, Outlook and Teams. **Responsibilities**: - Reporting - Client inductions - Client Welfare and Safeguarding - Data Tracking - Leadership - Engagement with...
-
Housing Officer
1 month ago
Sheffield, United Kingdom SYHA Remote Work Freelance Full timeHousing Officer (Rents) Temporary-Full Time- 12 Months We have an exciting opportunity for a Housing Officer to work in The Income Management Team in the Landlord Services Directorate. We are passionate about providing excellent customer care and supporting tenants who are in financial difficulty. We are a very successful team who has a great track record...
-
Housing Solutions Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Reed Full timeHousing Solutions Officer - Part-timeWe are seeking a part-time Housing Solutions Officer to join our Private Rented Solutions Team at Sheffield City Council. This role is crucial in assisting individuals in securing quality private sector housing, establishing long-term tenancies, and preventing homelessness.Key Responsibilities:Work towards preventing...
-
Supported Housing Officer
3 weeks ago
Sheffield, United Kingdom CV-Library Full timeSupported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – Homebased Join Us in Transforming Lives in Social Justice and Housing Management! This role requires regular travel across an allocated area and therefore, a Full Driving...
-
Supported Housing Officer
3 weeks ago
Sheffield, United Kingdom CV-Library Full timeSupported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – Homebased. The post is located within Yorkshire/Humber area and the applicant will need to live/be local to this area. Join Us in Transforming Lives in Social Justice...
-
Housing Sustainability Officer
3 months ago
Sheffield, United Kingdom Sheffield City Council Full timeDo you want to help vulnerable households in need? Do you put the person at the centre of what you do? Do you have the resilience to thrive in a busy working environment? If so, we would love you to apply for the post of Housing Sustainability Officer in the Housing First team. The role This is a fantastic opportunity to join a busy, exciting...
-
Housing Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom SYHA Full timeJob Title: Housing Officer - Rents SpecialistWe are seeking a skilled and experienced Housing Officer to join our team in the Income Management Team. As a Housing Officer - Rents Specialist, you will be responsible for providing support and advice to tenants who are struggling to pay their rent.Key Responsibilities:Provide expert advice and guidance to...
-
Office Administrator
5 months ago
Sheffield, United Kingdom Green Bridge Community Housing Full time_**Join Us - Be a bridge to a brighter future!**_ - **WE ARE LOOKING FOR A CANDIDATE WITH IMMEDIATE START!**_ Green Bridge Community Housing (GBCH) is a supported accommodation provider operating in South Yorkshire, West Yorkshire, and the West Midlands. We empower vulnerable adults to (re)integrate into mainstream society through the provision of safe and...
-
Benefits and Support Officer
1 day ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob SummaryWe are seeking an experienced and motivated Policy and Support Officer to join our Revenues and Benefits Policy and Support Team at Sheffield City Council.About the RoleThis is a fantastic opportunity for someone who wants to work as part of a team providing support to some of the Council's most vulnerable residents. As a Policy and Support...
-
Housing Support Officer
2 weeks ago
Sheffield, Sheffield, United Kingdom Nacro Full timeAbout the Role We are seeking a skilled and compassionate Housing Support Officer to join our team at Nacro. As a key member of our community living team, you will play a vital role in supporting individuals with accommodation needs. Key ResponsibilitiesManage a caseload of individuals with varying accommodation needs, providing tailored support and...
-
Housing Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom SYHA Full timepWe are seeking a skilled Housing Officer to join our Income Management Team in the Landlord Services Directorate. As a Rents Housing Officer, you will be the primary contact for tenants who are concerned about paying their rent. You will work collaboratively with colleagues and external partners to provide an effective front-line service./ppKey...
-
Tenancy Sustainment Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeThis role is part of the Housing & Neighbourhood's Tenancy Enforcement & Sustainment Team (TEST) and is based in Sheffield City Council.The Tenancy Sustainment Officer will provide support on two broad functions of the TEST team:SafeguardingTraining and CPD delivery to HousingThe successful candidate will support the team in ensuring that Housing systems...
-
Housing Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom SYHA Full timeJob Summary:We are seeking a skilled Housing Officer to join our Income Management Team in the Landlord Services Directorate. As a Housing Officer, you will be the primary contact for tenants who are concerned about paying their rent.Key Responsibilities:Work collaboratively with colleagues and external partners to provide an effective front-line...
-
Landlord Liaison Officer
5 months ago
Sheffield, United Kingdom Green Bridge Community Housing Full timeJob Overview: To form and maintain strong links of engagement with current and potential future landlords, property investors and developers, who are willing to provide private tenancies to vulnerable adults via Green Bridge Community Housing (GBCH). **Duties**: - Build and maintain a good working relationship with landlords, property investors and...
-
Sheltered Housing Officer
5 months ago
Sheffield, United Kingdom Bridge of Hope Full timeJob Role: Tenancy Support Worker Job Location: Derby **Salary**: £11.50-£12.50ph Shifts: Temp to Perm - Days As one of the largest social care agencies in the UK, Brook Street Social Care have some exciting short - and long-term opportunities for Support Workers within homelessness services and hostels. You will be working as part of a team to assist...
-
Housing Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom SYHA Full timeJob SummaryWe are seeking a skilled and compassionate Housing Officer to join our team in the Income Management Team. As a key member of our Landlord Services Directorate, you will play a vital role in providing exceptional customer care and supporting tenants who are experiencing financial difficulties.Your primary responsibility will be to work...