Customer Service Specialist

2 days ago

Kings Hill, United Kingdom CV-Library Full time

Customer Service Specialist

Salary: £20,500 - £22,500 per annum
Location: Kings Hill, Kent (Hybrid Working)
Contract: Permanent
Hours: Monday to Friday, 37.5 hours per week
 
Are you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role?
 
Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role, as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work.
 
Key Responsibilities

Provide outstanding customer service via telephone and email.
Maintain a professional and positive attitude when engaging with clients, customers, and suppliers.
Resolve customer queries effectively and deliver solutions.
Accurately update customer records in the internal database.
Perform general administrative tasks to support the team. 
Essential Skills and Experience

At least 6 months of experience in a Customer Service role, or equivalent transferable skills.
Strong written and verbal communication skills.
An excellent telephone manner.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
A passion for personal development and career progression. 
What’s on Offer?

Competitive salary: £20,500 - £22,500 per annum.
Hybrid working arrangement: 2 days in the office following training.
25 days of annual leave, plus bank holidays.
Opportunity to join a supportive and thriving team in a modern office setting. 
Whether you’re looking to transition into an office environment or build on your customer service experience, this role offers a fantastic opportunity. Apply now to become a key member of a dynamic team that values professional growth and exceptional customer service

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