Customer Service Representative
7 months ago
**Job reference number**:DP979
**Contract**: Permanent, Full Time 35 hours per week
**Location**: Kings Hill-based (Kent) with hybrid working
**Salary**:£24,178 per annum
We’re looking for a talented Customer Service Representative to join our Customer Service Department at Charities Aid Foundation (CAF).
**What you’ll do**
At CAF, every one of us contributes to our impact, and as our Customer Service Representative you too will play an integral part in what we do.
You will be an integral part of our award-winning team, who support our **Corporate and Private Clients** customers using your excellent customer skills to help them make charitable donations.
Our office is based in Kings Hill, Kent where you will initially be based full time for training and you will then be based part of your time in the office and part of your time working from home.
As our Customer Service Representative you will:
- Create excellent relationships with customers
- Process donation requests
- Answer any enquiries received
- Proactively promote products and services we offer
**Who you’ll be**
This role is for you if you have experience of working in Customer Services or have relevant transferable skills and are keen to make a difference to society. We are looking for:
- Customer service experience (perhaps you have worked in a customer contact centre before or a customer facing role and are looking for a new opportunity
- Excellent verbal and written skills with attention to detail
- Good team player
- Able to work well under pressure working to tight deadlines
- Confident taking ownership
- MS Office and Outlook experience
**What’s in it for you**
At CAF you will receive:
- Permanent hybrid ways of working where roles allow
- Six weeks holiday plus bank holidays
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
- Social impact benefit schemes
For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers.
**Who we are**
At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.
We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.
Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.
**Diversity and inclusion**
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.
**How to apply**
Job Reference: DP979
-
Customer Service Representative
7 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:EW1015 **Contract**: Up to 12 months FTC, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working ( First 6 months are full time in the Kings Hill office) **Salary**: £24,179 per annum We’re looking for a talented Customer Service Representative to join our team at CAF Bank, part of Charities Aid...
-
Customer Service Representative
7 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:EW993-995 **Contract**: Permanent, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working **Salary**: £24,179 per annum We’re looking for a talented Customer Service Representative to join our team at CAF Bank, part of Charities Aid Foundation (CAF). **What you’ll do** You will be an...
-
Customer Service Representative
6 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:GS1061-1062 **Contract**: 12 month FTC, full time, 35 hours per week **Location**: Kings Hill-based (Kent) (Full time office attendance is required for the first 6 months, this will them move to hybrid working on an ad hoc basis. **Salary**: £24,179 per annum We’re looking for a talented Customer Service Representative to join...
-
Customer Service Representative
7 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:DP978 **Contract**: Permanent, Full Time 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working **Salary**: £24,178 per annum We’re looking for a talented Customer Service Representative to join our Customer Service Department at Charities Aid Foundation (CAF). **What you’ll do** At CAF, every one of...
-
Customer Service Representative
6 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:EP010 **Contract**: Permanent, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with the potential for hybrid working on completion of training **Salary**: £24,179 per annum We have an exciting opportunity for you to join our team as a Customer Service Representative for **Charities Aid Foundation (CAF**). You...
-
Customer Service Representative
6 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:EP060/061 **Contract**: Permanent, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with the potential for hybrid working on completion of training **Salary**: £25,389 per annum We have an exciting opportunity for you to join our team as a Customer Service Representative for **Charities Aid Foundation (CAF**)....
-
Customer Service Representative
6 months ago
Kings Hill, United Kingdom Kent Recruitment Bureau Full timeKings Hill | On premise | £24,179 Contract | Full-time | PDR/GT/CF1061 Do you have recent experience in a Customer Service role? Do you have strong administrative skills? If so then we would like to hear from you. Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their...
-
Customer Service Representative
6 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:GS034 **Contract**: 12-month FTC, full time, 35 hours per week (4x positions) **Location**: Kings Hill-based (Kent) (Full time office attendance is required for the first 6 months, this will them move to hybrid working on an ad hoc basis. **Salary**: £25,388 per annum We’re looking for a talented Customer Service...
-
Senior Customer Service Representative
7 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:SG016 **Contract**: Permanent - 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working - minimum 2 days in office **Salary**: £27,306 per annum Do you like to identify knowledge gaps and then plan and deliver training, in order to help team members grow and develop in their role? Do you have experience of...
-
Head of Customer Services
6 months ago
Kings Hill, United Kingdom Charities Aid Foundation Full time**Job reference number**:DH1029 **Contract**: Permanent, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working (Average of 4 days per week in the Kings Hill office) **Salary**: £65,000 to £73,000 per annum Could you lead a high-performing team and make an impact at a purpose-driven organisation? We’re looking for a...
-
Customer Service Representative
3 weeks ago
Coombe Hill, United Kingdom Pop In Stores Full timeAbout the JobAs a Customer Service Representative at Pop In Stores, you will work closely with our supply partners to deliver quality products at competitive prices. You will also support the store team to achieve consistently high standards.
-
Customer Service Representative
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior Full timeJob DescriptionHobson Prior is seeking a Customer Service Representative to join our team in ensuring customers receive necessary reagents and consumables for their operations. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. The ideal candidate will be a patient...
-
Customer Service Representative
1 week ago
Notting Hill, United Kingdom SLS Recruitment Full timeCompany OverviewSLS Recruitment is a leading recruitment agency specialising in sales and retail roles. We are proud to offer our candidates a unique opportunity to develop their skills and advance in their careers.Job DescriptionWe are currently seeking a highly motivated Sales Assistant to join our client's team in Central London. As a Sales Assistant, you...
-
Customer Service Representative
4 weeks ago
Burgess Hill, United Kingdom Compass UK & Ireland Full timeCompany Overview:We are a leading provider of catering services to the education sector, part of Compass Group UK&I. Our mission is to build a culture that respects and celebrates individuality, where every individual can truly be themselves at work and has equal opportunities to advance in their careers.Job Description:This is a part-time role in a...
-
Customer Service Representative
6 months ago
Hill, United Kingdom Nutrabolt Full time**Who We Are**: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...
-
Customer Service Specialist
2 days ago
Kings Hill, United Kingdom CV-Library Full timeCustomer Service Specialist Salary: £20,500 - £22,500 per annum Location: Kings Hill, Kent (Hybrid Working) Contract: Permanent Hours: Monday to Friday, 37.5 hours per week Are you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based...
-
Customer Service Representative
3 weeks ago
Bar Hill, United Kingdom Tesco Partners Full timeAre you looking for a rewarding career where you can make a real difference? Look no further than this exciting opportunity to join our team as a Customer Service Representative in a bar environment at Tesco Partners!Key AccountabilitiesYou will be responsible for:Delivering exceptional customer service, responding to customer queries and concerns in a...
-
Customer Service Advisor
7 months ago
Kings Hill, United Kingdom Netbox Recruitment Full time**Customer Service Advisor** **£24,179** **Permanent role** **Kings Hill full time whilst training** **Hybrid thereafter - 3 days in the office, 2 days work from home**Monday to Friday - 35 hour week - 9am-5pm** **6 weeks annual leave (plus 8 days bank holidays)** **Generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity...
-
Night Shift Customer Service Representative
4 weeks ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full timeJob Summary:We are seeking a highly motivated and organized individual to join our team as a Night Shift Customer Service Representative. The successful candidate will be responsible for providing excellent customer service and coordinating with staff to ensure seamless operations.Key Responsibilities:- Respond to customer inquiries and resolve issues in a...
-
Trainee Customer Service Administrator
5 days ago
Kings Hill, United Kingdom James Frank Associates Full timeOur client, a leading business in the Financial Services industry is looking for a Trainee Customer Service Administrator to join their team in Tunbridge Wells on a full-time, permanent basis. Due to growth our client is looking to add a Trainee Customer Service Administrator to their team, where you will be the first point of contact for their clients and...