Customer Service Specialist
1 month ago
CK Group are recruiting for a Customer Service Specialist, to join a diagnostics company at their site in Burgess Hill, on a contract basis for 12 months.
Salary:
Rate - £15.00ph - £17.00ph PAYE.
Customer Service Specialist Role:
Manage customer communications within agreed service levels and maintaining high quality service.
Offer first- and second-line digital support across several platforms whilst promoting the use of available tools.
Communicate with Third party suppliers to process required purchase orders or resolve any logistical queries.
Support other departments and stakeholders to ensure smooth operation.
Ensure all data on our systems is kept up to date as required
Handle any customer dissatisfaction, providing appropriate solutions and alternatives.
Proactively adhere to process surrounding Export Control and Incoterms.
Your Background:
Experience of Customer Relationship Management system and tools.
Customer Service experience (preferably in a contact centre environment).
Experience with both business to business and consumer-based customer service.
Company:
Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.
Location:
This role is based at our client’s site in Burgess Hill, hybrid working.
Apply:
For more information, or to apply for this Customer Service Specialist role, please contact the Key Accounts Team on (phone number removed) or email (url removed)
It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only) in all correspondence.
Please note:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check
-
Customer Service Specialist
2 months ago
Burgess Hill, United Kingdom CV-Library Full timeCK Group are recruiting for a Customer Service Specialist, to join a diagnostics company at their site in Burgess Hill, on a contract basis for 12 months. Salary: Rate - £15.00ph - £17.00ph PAYE. Customer Service Specialist Role: Manage customer communications within agreed service levels and maintaining high quality service. Offer...
-
Customer Service Support Specialist
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Malcolm Group Full timeJob OverviewThe Malcolm Group is seeking a skilled Customer Service Support Specialist to join our team at our Haydock location.This role involves managing key customer accounts on a day-to-day basis, supporting and covering other customer service desks within the department, and performing filing and general office tasks.To be successful in this role, you...
-
Customer Service Executive
2 days ago
Burgess Hill, United Kingdom Consort Frozen Foods Ltd Full time**Are you looking for a change? Hardworking and flexible? Would you like to work in a small, fun and friendly team?** Do you want to work for the UK's leading ice cream specialist based in Burgess Hill? Consort is continuing to grow and expand and we would love you to be part of this exciting journey. Do you want to gain valuable sales and account...
-
Customer Service Operations Manager
17 hours ago
Burgess Hill, West Sussex, United Kingdom Lloyds British Group Ltd Full time**About Us:**Lloyds British Group Ltd is the UK's leading hire provider, offering a wide range of tools, specialist equipment, plant, and support services. Our vision is to provide everything for every job, making us the go-to partner for businesses and individuals alike.**Job Description:**As a Sales and Support Specialist, you will play a critical role in...
-
Customer Service Expert
1 month ago
Burgess Hill, United Kingdom Hobson Prior Full timeHobson Prior is working alongside a biotech company seeking a Customer Service Expert to ensure customers receive necessary reagents and consumables for their operations. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. This is a hybrid role requiring 3 days in...
-
Customer Service Expert
1 month ago
Burgess Hill, United Kingdom Hobson Prior Full timeJob Description Hobson Prior is working alongside a biotech company seeking a Customer Service Expert to ensure customers receive necessary reagents and consumables for their operations. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. This is a hybrid role...
-
Customer Service Support Specialist
2 weeks ago
Burgess Hill, United Kingdom Michael Page Full timeAbout Our ClientOur client is a prominent player in the insurance industry, known for its high-quality service and commitment to employee growth and development.The Ideal CandidateWe are looking for a talented and experienced Insurance Customer Service Administrator who can provide exceptional customer service and support.Key ResponsibilitiesDeliver...
-
Hybrid Customer Support Specialist
4 weeks ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior Full timeAbout the RoleWe are seeking a Hybrid Customer Support Specialist to join our team in providing exceptional customer service and support. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. The ideal candidate will be a patient and empathetic individual with...
-
Customer Service Administrator
2 weeks ago
Burgess Hill, United Kingdom Michael Page Remote Work Freelance Full timeThis position calls for a Customer Service Administrator who will be a part of the business support team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office.Client DetailsOur client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
2 months ago
Burgess Hill, United Kingdom CV-Library Full timeThe Customer Service Administrator will be a pivotal role in the customer service department of a thriving Financial Services company. This role requires stellar communication skills and an unwavering commitment to providing top-notch service to every client. Client Details Our client is a well-established company in the Financial Services sector in...
-
Customer Service Administrator
1 month ago
Burgess Hill, United Kingdom Page Personnel Full timeThe Customer Service Administrator will be a pivotal role in the customer service department of a thriving Financial Services company. This role requires stellar communication skills and an unwavering commitment to providing top-notch service to every client. Client Details Our client is a well-established company in the Financial Services sector in...
-
Customer Service Administrator
2 days ago
Burgess Hill, United Kingdom Michael Page Full timeThis position calls for a Customer Service Administrator who will be a part of the insurance team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
2 weeks ago
Burgess Hill, United Kingdom Michael Page Full timeThis position calls for a Customer Service Administrator who will be a part of the business support team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
2 weeks ago
Burgess Hill, United Kingdom Michael Page Full timeThis position calls for a Customer Service Administrator who will be a part of the insurance team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
2 days ago
Burgess Hill, United Kingdom Michael Page Full timeThis position calls for a Customer Service Administrator who will be a part of the business support team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
3 weeks ago
Burgess Hill, United Kingdom CV-Library Full timeThis position calls for a Customer Service Administrator who will be a part of the insurance team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
3 weeks ago
Burgess Hill, United Kingdom CV-Library Full timeThis position calls for a Customer Service Administrator who will be a part of the business support team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Service Administrator
23 hours ago
Burgess Hill, United Kingdom Travail Employment Group : Burgess Hill Full time**Customer Service Administrator** £22000 per annum, Burgess Hill, Monday to Friday, 8:30am -5:30pm, 20day holiday + BH, Pension, Parking, Award winning environment **The Role** An exciting opportunity has arisen for a Customer Service Administrator to join an award-winning manufacturing business in the Burgess Hill area. Working as part of a small team,...
-
Customer Service Administrator
19 hours ago
Burgess Hill, United Kingdom Michael Page Business Support Full timeThis position calls for a Customer Service Administrator who will be a part of the business support team, delivering outstanding customer service support and handling administrative tasks in the Burgess Hill office. Client Details Our client is a prominent player in the insurance industry. With a customer-centric approach, the company is renowned for its...
-
Customer Support Professional
3 weeks ago
Burgess Hill, West Sussex, United Kingdom CK Group- Science, Clinical and Technical Full timeJob Description:A Customer Service Specialist is required to join a diagnostics company based in Burgess Hill on a 12-month contract. The successful candidate will be responsible for managing customer communications, maintaining high-quality service levels, and providing first- and second-line digital support across several platforms.The role involves...