Customer Support Administrator
2 months ago
A rare opportunity to join this leading employer. This role would suit an experienced administrator who has excellent interpersonal skills as well as being a competent user of excel.
* £25,000 - £27,000 (DOE)
* Based in Epsom
* Hybrid after probation (1 day WFH)
* 23 days holiday + bank holidays
* Monday – Friday, 9am – 5:30pm
* Free parking
Job specification:
* Assist Managers with complex administration.
* Support all aspects of pre- and post-meeting tasks, including correspondence, phone calls, emails, and updating relevant data.
* Help with research and preparation of management information, including team, management, and board reports.
* Prepare and send standard or customised letters and email responses to customers.
* Maintain accurate records and spreadsheets.
* Provide support to colleagues and departments.
* Assist in training colleagues as needed.
* Build and maintain professional relationships with third parties.
* Attend internal and external meetings as required.
* Perform any other tasks assigned.
Person specification:
* Strong administration experience.
* High attention to detail and accuracy.
* Professional, patient, and calm under pressure; able to work independently.
* Strong organisational, time management, and prioritisation skills.
* Effective communication in all formats (phone, email, letter, face-to-face).
* Confident in decision-making and making recommendations.
* Ability to build and maintain positive relationships with colleagues and customers.
* Quick to learn new skills and adapt as needed.
* Strong analytical skills with the ability to research and gather data from various sources.
* Proficient in Excel, with experience creating and maintaining spreadsheets and preparing MI (including graphs).
Additional Information:
* Private Medical Insurance
* Income Protection
Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
-
Customer Portfolio Administrator
7 months ago
Epsom, United Kingdom Active Recruiting Consultants Ltd Full time**Great chance either for a recent graduate or someone with office-based administration experience to break into the UK’s biggest sector, Financial Services and all the opportunity it can offer** - **Job Title/Location**: Customer Portfolio Administrator, Epsom/WFH - **Salary**:£24,000 - £25,000 + bonus/overtime adds c.£1,000 - £1,500 + pension -...
-
Customer Portfolio Administrator
2 months ago
Epsom, United Kingdom CV-Library Full timeCustomer Portfolio Administrator - Epsom - £25,000-£27,000 + Incredible Benefits - Hybrid role! Are you an organised, detail-oriented professional with a knack for building relationships and working independently? We're looking for a Customer Portfolio Administrator to join a small, dynamic team where you'll play a key role in supporting...
-
Administrative Sales Support
2 weeks ago
Epsom, Surrey, United Kingdom Austin Fraser Full timeAustin Fraser is currently seeking a Sales Administrator to join their team in Sutton. This exciting opportunity offers a temporary role lasting 12 weeks, allowing the successful candidate to gain valuable experience in sales administration.About the CompanyAustin Fraser is a leading recruitment agency with a passion for delivering exceptional results. We...
-
Administrative Support Professional
9 hours ago
Epsom, Surrey, United Kingdom Austin Fraser Full timeJob SummaryAustin Fraser is seeking an experienced Administration & Customer Relations Executive to support its financial services client in Stoneleigh. The successful candidate will play a vital role in ensuring smooth administrative operations and providing exceptional customer support.Key Responsibilities:Assisting the insurance broker with adding clients...
-
Team Leadership
2 weeks ago
Epsom, Surrey, United Kingdom Presbyterian Support Northern Full timePresbyterian Support Northern is a dynamic and inclusive workplace where you can look forward to feeling valued and supported. We are committed to creating a diverse workforce and offer a range of benefits to support your wellbeing and career development.As a Team Leader - Administration, you will be responsible for leading and managing the Administration...
-
Customer Support Executive
20 hours ago
Epsom, United Kingdom Peoplesafe Full time**The Role**: **Key Responsibilities**: - Deliver outstanding customer service to all customers. - Handling all customer interactions in a friendly and professional manner. - Resolving daily queries surrounding device performance, reporting, portal usage and alarm assistance, whilst aiming for a First Contact Resolution (FCR). - Processing all customer...
-
Customer Service Administrator
21 hours ago
Epsom, United Kingdom Optima Recruitment Full timeA highly successful and growing business within the leisure/entertainment sector is looking for an experienced Customer Service / Administrator to support them with after sales and customer service. - Follow the complaints procedure and logging all correspondence appropriately on the customer service system. - Liaising with suppliers and couriers to help...
-
Customer Support Executive
2 weeks ago
Epsom, United Kingdom You Recruitment Full timeWe are looking for a dedicated and detail-oriented Customer Support Executive to join our financial services client here in Stoneleigh. This position plays a crucial role in supporting an insurance broker and ensuring smooth administrative operations. In this role you will work in a supportive and collaborative environment, where there are opportunities to...
-
Sales Support Administrator
7 months ago
Epsom, United Kingdom PRINCEWOOD RECRUITMENT Full timeOur client is a market-leading design manufacturer, master distributor, and solution provider within a FMCG market. As a Sales Support Administrator, you will be responsible for providing assistance and support in various aspects of sales operations. The role is pivotal in maintaining efficient sales processes and ensuring customer satisfaction. If you have...
-
Administration Team Lead
2 weeks ago
Epsom, Surrey, United Kingdom Presbyterian Support Northern Full timeWe are committed to creating a diverse workplace where you can look forward to feeling included and valued for your contribution. Examples of our commitment include that we are an accredited dementia-friendly organisation, a domestic violence-free employer, a member of Diversity Works NZ, and a member of the Pride Pledge.This is an exciting opportunity to...
-
Customer Services Administrator
3 months ago
Epsom, United Kingdom CV-Library Full timeCustomer Service Administrator A highly successful and growing business within the entertainment sector is looking for an experienced Customer Service Administrator who is looking for a career and not just a job. * Based in Epsom * £26,000 salary * Monday – Friday, 9am – 5.30pm * 20 days holiday + bank holidays * Onsite...
-
Sales Support Administrator
7 months ago
Epsom, United Kingdom Frequency Telecom Full timeJob Advert **Sales Support Administrator** **Location**: Epsom, Surrey (free parking 10 min walk, train from London 5 min walk, bus stop outside) - Hybrid option to WFH up to 1 day per week **Working hours**: Full Time 37.5 hours per week (Mon 9-5.30, Tues - Thurs 8.30-5.30, Fri 9-4) **Contract**: Permanent **Salary**: £24- £27K per annum A Sales...
-
Customer Service
7 months ago
Epsom, United Kingdom Kenneth Brian Associates Full timeKenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who are responsible...
-
Service Support Administrator
7 months ago
Epsom, United Kingdom Sartorius Full timeThis an outstanding opportunity for an Administrator to join our Service Support team in Epsom. You will manage all aspects of the contract’s administration, working collaboratively with our customers and internal teams and ensure that all tasks are managed accurately and in a timely manner. This team plays a vital function in supporting service engineers,...
-
Primary - School Administrator
20 hours ago
Epsom, United Kingdom Reed Business Support Full time**Temporary PA to the Principal** **Location: Worcester Park** **Hours: 8:15 - 15:30- 32 hours a week** Are you a Senior Administrator/PA who is immediately available for temporary work? Reed Epsom's client is seeking a temporary PA to support the schools principle. **Duties will include**: - Answering phones - Creation of newsletters - Creating...
-
Customer Service Administrator
6 months ago
Epsom, United Kingdom Kenneth Brian Associates Full timeKenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team. The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options. The role sits within a busy, friendly team who...
-
Sales Support Administrator
7 months ago
Epsom, United Kingdom Optima Recruitment Full timeThis fantastic opportunity is pivotal in maintaining efficient sales processes and ensuring customer satisfaction. Along with an extensive list of benefits, this role offers a chance to work within a progressive company that value their staff and promote career progression. **Overview**: - Based in Epsom - £24,000 - £27,000 - Hybrid - Monday - Friday,...
-
Part-time Administrator
3 days ago
Epsom, United Kingdom Reed Business Support Full timeMy client based in central Epsom are recruiting for a part-time Finance and Contracts Co-ordinator to join the team on covering maternity leave for up to 12 months to support to both the sales and finance functions of the company and reporting to the FD. Typical tasks associated with the role include: - Maintain library of all client framework...
-
Customer Support Executive
2 days ago
Epsom, United Kingdom Peoplesafe Ltd Full timeAn amazing opportunity to work for an industry leading UK based technology company that helps to save lives. Peoplesafe is a young dynamic company consistently growing at the fastest rate in our industry Our business is centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 150,000 employees, our...
-
Administrative Support Manager
4 weeks ago
Epsom, Surrey, United Kingdom Smart PA Full timeJob SummaryWe are seeking an experienced Administrative Support Manager to join our team at SmartPA in Epsom, UK. As an Administrative Support Manager, you will provide exceptional administrative support to clients on a daily basis, responding to their requests and supporting their business needs.Key Responsibilities:Providing administrative support to...