Cantonese speaking Banking Assistant Customer Service Officer
1 month ago
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina
Ref: 22786
Job Title: Cantonese speaking Banking Assistant Customer Service Officer, Birmingham Branch (12 Months Temps)
The Skills You'll Need: Fluent Cantonese and English. Customer service experience in Banking, ideally as a Bank Teller
Your New Salary: up to £34k depending on experience + bonus
Location: Birmingham
Job Status: 12 months temps, with possibility to extend or go permanent depending on business needs and performance
Working Pattern: Fully on site
Assistant Customer Service Officer - Summary:
* To provide all cashier services and handle cash accurately.
* To provide existing and potential customers the best experience at the Bank.
* To provide quality customer services in accordance with the Bank’s policy and procedures.
* To recognise customers’ needs and develop new business for the Bank to achieve sales target.
* To support all designated areas within the branch operations where service or assistance is required.
Assistant Customer Service Officer - What You'll be Doing:
Process
* To accurately complete or input data and made amendment on screen and records.
* To maintain Clear Desk policy.
* To keep clear records of transactions/processes.
* To exercise due diligence and care in handling transactions.
People
* To ask for help and support where necessary.
* To maintain good team work and work relationship with colleagues and other departments.
Customer
* To have full understanding of the products and services before selling it to customers.
* Fully explain the products and services to customers by using a customer checklist and interview observation checklist.
* To ensure customers made aware of all the product details by signing the agreement.
* Resolve customers’ queries/concerns/complaints and provide relevant information and support.
Compliance & Risk Management
* Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
* Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.
Assistant Customer Service Officer - The Skills You'll Need to Succeed:
* Fluent in speaking Cantonese and English; Mandarin is a bonus but not essential.
* Knowledge of opening new accounts, bank products, safe deposit boxes, cash handling and basic cashier area operation.
* Knowledge of accounting terminology.
Please follow us on Linkedin: people-first-team-china
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website
-
Account Support
7 months ago
Birmingham, United Kingdom Warwick HR Full time**Account Support** Reports to: Account Manager **Role Summary**: Account Support is crucial in providing assistance and ensuring the satisfaction of clients or customers with a company's products or services. This position involves a combination of customer support, relationship management, workflow management and administrative tasks to contribute to...
-
Mandarin Speaking Food Demo Promoter
7 months ago
Birmingham, United Kingdom Cheerful Links Ltd Full time**Mandarin speaking Food demo promoter** - Set up and maintain an attractive and organized food tasting station at designated locations. - Prepare and present food samples according to established guidelines. - Engage with customers in a friendly and approachable manner, offering samples and providing product information. - Effectively communicate the key...
-
Telesales Operative
6 months ago
Birmingham, United Kingdom NHW Ltd Full timeWe are a rapidly expanding food wholesale company based in Aston Birmingham, seeking a Cantonese and Mandarin speaking Admin/Telesales Operative to join our team. **Role Responsibilities**: - Telesales (no cold calling) - Inputting sales orders - Customer Services - Liaising with customers over the phone - Liaising with other departments **Personal...
-
Office and Sales Administrative Officer
6 months ago
Birmingham, United Kingdom EUNJ Incorporation Ltd. Full time**Office and Sales Administrative Officer** **Responsibilities** - Handle inquiries/requests from customers or sales team, e.g. study and consolidate information for quotations, order processing, maintain/update customer data in ERP system - Act as Sales Coordinator to provide after-sales service including goods returns and repair requests - Serve customers...
-
Mandarin Speaking Customer Service Officer
7 months ago
Birmingham, United Kingdom Welton Connections Full time**About us...** Welton Connections Ltd is an established services firm, currently providing marketing assistance and analysis to international businesses looking to build a presence in the UK. We are looking to grow a broad range of remote customer enquiry teams and back office management personnel to service our clients. **About our clients...** Our...
-
Digital Service Assistant
3 weeks ago
Birmingham, United Kingdom Ips Group Full timeMy client has an amazing opportunity for a fluent German& English-speaking career hungry, ambitious candidate with 2+ year's phone based customer service experience working within an office environment to join them as a German speaking Customer Service Advisor in Birmingham.This role is a 50/50 Germanand English speaking position supporting their Munichand...
-
Digital Service Assistant
3 weeks ago
Birmingham, United Kingdom IPS Group Full timeMy client has an amazing opportunity for a fluent German& English-speaking career hungry, ambitious candidate with 2+ year's phone based customer service experience working within an office environment to join them as a Germanspeaking Customer Service Advisor in Birmingham.This role is a 50/50 Germanand English speaking position supporting their Munichand UK...
-
Digital Service Assistant
4 weeks ago
Birmingham, United Kingdom IPS Group Full timeMy client has an amazing opportunity for a fluent German& English-speaking career hungry, ambitious candidate with 2+ year's phone based customer service experience working within an office environment to join them as a Germanspeaking Customer Service Advisorin Birmingham. This role is a 50/50 Germanand English speaking position supporting their Munichand UK...
-
Digital Service Assistant
3 weeks ago
Birmingham, United Kingdom Ips Group Full timeMy client has an amazing opportunity for a fluent German& English-speaking career hungry, ambitious candidate with 2+ year's phone based customer service experience working within an office environment to join them as a German speaking Customer Service Advisor in Birmingham.Please make an application promptly if you are a good match for this role due to high...
-
Housing Customer Service Officer
7 months ago
Birmingham, United Kingdom RSR Housing Full timeRSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in Birmingham for a Housing Customer...
-
Housing Customer Service Officer
7 months ago
Birmingham, United Kingdom Red Snapper Recruitment Ltd Full timeRSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of our client based in Birmingham for a Housing Customer...
-
Customer Service Advisor
6 months ago
Birmingham, United Kingdom MyOptique Group Full time**Customer Service Advisor - Dutch Market** **Vision Direct** Fully remote or hybrid from our Manchester office - Full time - 40 hours per week across various shift patterns_ Vision Direct, the UK’s largest and most trusted online retailer of contact lenses and eyecare solutions is looking for Customer Service Advisors to join our growing team serving...
-
Technical Customer Service Officer
6 months ago
Birmingham, United Kingdom Brite Recruitment Full time**TECHNICAL CUSTOMER SERVICE OFFICER** **PERMANENT** **£28-£30K** **BIRMINGHAM/HYBRID** An innovative, not-for-profit organisation is looking for a **TECHNICAL CUSTOMER SERVICE OFFICER **due to significant demand for the companies’ services. The operations team support both development and deployment of several key assets and this role is pivotal in...
-
Mandarin Speaking Customer Service Adviser
7 months ago
Birmingham, United Kingdom Welton Connections Full time**About us...** Welton Connections Ltd is an established services firm, currently providing marketing assistance and analysis to international businesses looking to build a presence in the UK. We are looking to grow a broad range of remote customer enquiry teams and back office management personnel to service our clients. **About our clients...** Our...
-
French speaking Customer Service Advisor
6 days ago
Birmingham, United Kingdom French Selection Full timeFRENCH SELECTION (FS)French speaking Customer Service AdvisorLocation: BirminghamSalary: up to £24,500 per annum plus bonusRef: 4217CFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4217CFThe company: An e-commerce company who pride themselves in being UK's number one supplier of...
-
French speaking Customer Service Advisor
3 months ago
Birmingham, United Kingdom CV-Library Full timeFRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Birmingham Salary: up to £24,500 per annum plus bonus Ref: 4217CF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4217CF The company: An e-commerce company who pride themselves in being UK's number...
-
Marketing Associate
6 months ago
Birmingham, United Kingdom St James Exchange Hub Full timeSt James Exchange Hub Is A Wealth Planning Consultancy Firm For The Sophisticated Professional Clients. We Have Exclusive Services, Private Project Funding Of Unique Innovations, Structured Personal Money Management Services, Trading Education And Research And Deployment Job description As a Marketing Associate, you will play a key role in promoting our...
-
Customer Service Assistant
4 weeks ago
Birmingham, United Kingdom CV-Library Full timeJOB TITLE: Customer Service Assistant LOCATION: Birmingham DURATION: 6 months HOURS: Full - Time - 35 Hours - Monday - Friday between 8am -6pm £13.49 Hourly WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. My high-profile banking client are recruiting...
-
German Speaking Customer Service Representative
2 weeks ago
Birmingham, Birmingham, United Kingdom Advancing People Multilingual Full timeAdvancing People Multilingual is seeking a skilled German Speaking Customer Service Representative to join their team in Birmingham. The ideal candidate will be fluent in German and have excellent customer service skills, with the ability to communicate effectively via phone, email, and other channels.Main Responsibilities:Manage inbound calls professionally...
-
Customer Service Advisor
7 months ago
Birmingham, United Kingdom Page Personnel Full timeHybrid Working - 3 Months Temporary Contract **About Our Client**: My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract. As Customer Service Advisor, based in Birmingham, you will be responsible for the following: - Undertaking the day-to-day...